Recruited by the company prior to its opening to spearhead all aspects of the start-up, playing a key role in building operational strategies, developing revenue streams, and building out teams. Accountable for managing profitability with annual sales exceeding millions while simultaneously increasing brand recognition through efficient operations and corporate marketing. Lead a 75-member team, including Assistant GM, Guest Services Manager, Housekeeping Manager, and the managers of each customer service unit. Key Contributions Include:Identified ways to stand out from competition, ensuring Spa Space has the best competitive offer in the marketplace.Created a new “Corporate Events" business segment which generated thousands of dollars of new annual revenue streams.Significantly accelerated profitability by 20% through accomplishing significant cost reductions; reducing product waste and loss; negotiating better prices with vendors; and cut labor hours by streamlining department workflows.