Regarding customer relations, I strive to create customized shipping solutions that precisely meet the needs of our customers. This customer focused approach has allowed me to bring in new customers while successfully retaining our existing customers. I also took responsibility for managing the accounts for our key clients, strategizing work plans and setting policy guidelines that meet our goals and timelines.Negotiation is a crucial part of my role, and I contacted airlines and shipping companies around the world to diversify and optimize pricing structures. My role also includes defining, pricing and submitting proposals for new projects. I expanded our market footprint by combining these tasks with unique sales and customer acquisition methods.