Delivery of agreed scopes of work including:Implementation of Microsoft Accelerate application to support 3PMO at INPEXReview and update of Management of Change Framework and development of system to support changes for Roy Hill.Project Management of Maintenance Reliability (Breakthrough) Improvement scope of work for Nickel West KwinanaFacilitation of Risk Assessments for Department of Primary Industries and Regional Development and for the Office of Department of Public Prosecutions.External Obligation Management review for BCI Minerals.Develop and implement a Ways Working Framework and Management of Change Framework for Roy Hill’s Engineering Excellence group.

Facilitation of Risk Assessment for Department of Primary Industries and Regional Development for the Office of Department of Public Prosecutions.

Implementation of an Information Security Management System (ISMS). Included alignment of system requirements to strategy, implementation/update of processes, polices, standards, procedures, alignment of responsibilities, KPI’s, reporting and ongoing governance and assurance activities.Attainment of ISO27001 (International standard to manage information) Certification and DISP (Defence Industry Security Program) membership. This was achieved through the establishment of a cross functional team to assist in identifying and closing the gaps in systems and processes relative to cyber risk. It included the co-ordination and facilitation of the internal and external audits.Identification and implementation of improvements across key business systems including;- Introduction of help desk/asset management software and cloud-based recruitment, and on-boarding software.- Implementation of a license sharing arrangement with our US counterpart.- New collaboration and communication tools including improvements in the uses of Microsoft Teams and SharePoint.Management of Technology plan to support companywide ERP implementation.

Standardisation of Management of Change (MoC) processes across the WA Iron Ore business. Included conducting a series of workshops with stakeholders from sites and functions to review and update relevant standards, procedures and digital systems. Development of reports using TIBCO Spotfire to report against MoC KPI's.Implementation of Wrike to the Governance team to manage improvement initiative portfolio.Layered audits as part of the Field Leadership program to identify areas of improvement in standards relating to Engineering Governance and Technical StewardshipParental Leave Committee Lead.

Development of reports using TIBCO Spotfire to analyse large quantities of SAP maintenance data.Improvement Initiative Portfolio Reporting.

Ensure contract requirements are being met for (8) contractors in portfolio (approx $214M spend p.a.) including facilitation of Contract Review Meetings with Vendors.

Standardisation of Controlled Document and Technical Training Policies, procedures and digital systems across the WA Iron Ore sites. Required reporting and analysis of large quantities of data. Included developing reports for various stakeholders depending on needs.Fixed Plant Forum Secretary.

Project progress, schedule, cost and site mobilization analysis and reporting. Flight and accommodation forecasting and analysis.

Delivery of training within the Business and Management section including Business and Financial Management, Project Management and Write Complex Document units.

Weekly reporting of project spend against plan, quarterly forecasting, capital request documentation and project close-out reporting. Co-ordination of annual/quarterly planning and forecasting processes. Analysis and reporting against monthly spend. Purchase order and invoice processing as required (SAP).

Project Manage the development and maintenance of the Inbound Performance Management Framework, including sales, quality and customer satisfaction indicators.

Project Manage the operational stream of DA Automation Project (implementation of voice recognition technology to national directory assistance enquiries)

Managed Contact Centre responsible for answering nationwide Directory Assistance calls (30 Operators, 2 Team Leaders).Contact Centre Manager, Broadband Activation (Temporary Position – Melbourne) Manage 130 staff, including 14 direct reports responsible for processing broadband activation and inbound and outbound customer contact