Nicole Wright Email & Phone Number

Atlanta, GA, US

Monroe, GA

• Develop lesson plans and activities, instruct students, and maintain discipline for the 21st-century after-school program.
• Assist students with homework and provide tutoring to enhance academic performance.
• Collaborate with the Site Coordinator and the after-school team to deliver a quality after-school experience through academic and personal enrichment activities.
• Assist with family events to engage and support the community.

Social Circle, Georgia, United States

• Monitored weekly attendance and academic progress of 12 assigned mentees.
• Conducted weekly meetings with mentees to discuss attendance, grades, and progress.
• Assisted mentees with goal setting and overcoming barriers to their education.
• Communicated with parents to keep them informed of their child's progress.
• Referred students to counselors, social workers, or site directors for additional support with personal or academic concerns.

Duluth, Georgia, United States

• Prepared and distributed scheduled and ad hoc reports, including sales KPIs, retention reports, and sales quota ranking reports.
• Coordinated data from CRM, data warehouse, and manual spreadsheets to ensure accurate reporting.
• Performed ad hoc analysis for various projects and reports.
• Conducted and distributed research to business units and stakeholders across the organization.
• Managed the carpet product program, ensuring optimal operations and customer satisfaction.
• Provided backup support for the Customer Service Manager and performed other assigned duties.

Greater Atlanta Area

• Defined, measured, and assessed technology processes and procedures to ensure effectiveness.
• Developed performance measurements and communicated performance relative to standards to ensure quality processes and programs were utilized effectively.
• Monitored work quality to ensure optimal efficiency.
• Delivered reports, statistics, and recommendations for improvement to senior management.
• Conducted trend analysis and created reports, presentations, and timelines to support departmental and business operations.
• Recommended operational efficiencies and process improvements and assisted in policy development to support change initiatives.

Greater Atlanta Area

• Conducted in-depth research and benchmarking analysis on existing products and services offered by competitors within the non-standard automotive insurance industry.
• Calculated rate level indications and examined rate levels and structures for non-standard auto insurers.
• Supported the organization by providing studies on issues challenging profit and growth goals, aiding in creating new pricing plans.
• Completed and filed data calls and statistical reporting with State Insurance Departments.
• Prepared reports and consulted with Senior Management, including insights on performance, vulnerabilities, opportunities, and suggestive action plans.
• Developed spreadsheets and databases to produce more supportive and resourceful analyses.

Bachelor Of Science (Bs), Mathematics

Master Of Science (Ms), Mathematics