Serve as HR technical lead for Infor GHR implementation, facilitate meetings and working sessions with cross functional teams to drive decisions related to system/process flow/security design, process/procedures, and data conversion while always focusing on improving existing functionality & processesCreate functional documentation and technical documentation, process flows, training materials, presentations to drive business owners towards design decisions, provides guidance on test script development, and participate in cut over plan development & executionLead discovery & design sessions to gather information in order to identify opportunities; leveraged this information during working sessions to guide and influence decisions of project participants & business ownersWrite complex SQL to extract data in order to conduct data analysis from multiple sources, provide reports to team members and internal/external customersConfigure system using LPL (Lawson Programming Language) in Configuration Console, create imports and data extracts using Spreadsheet Designer as well as Lawson AddIns, and train team on Configuration Console and Spreadsheet DesignerEnsure system results in overall improvements including cost, time, and resource savings by leveraging system technology and functionality to improve current state Serve as liaison and subject matter expert for application configuration and between internal and external resources while fostering a collaborative team environment and effective change managementLeverage operational experience in areas including recruiting, onboarding, compensation, compliance, and employee relations in order to provide solutions to complex challenges within the OrganizationProvide technical support for existing SaaS and on-premises systemsServe as project manager and technical lead for other projectsMentor and coach 3 Senior Coordinators assisting with the GHR Implementation project

Administered and maintained global HRIS (ADP EV5), Applicant Tracking (BrasssRing 2XB), and Onboarding (Talentwise); in addition to US Benefit TPA system, and multiple Access Databases for Compensation and Talent ManagementManaged all HR System security to ensure appropriate access levels were properly maintainedTrained and educated end-users on proper use of system and to ensure users understood how data from one system drives actions in other systems and potential implications in the event data was not properly maintainedAnalyzed existing processes/systems, identified gaps in processes/opportunities to leverage existing systems without increasing costsManaged systems upgrades, created project plans, developed test scripts, conducted UAT, and managed team members’ progress to ensure deadlines were metWrote, maintained, and supported a variety of reports utilizing various reporting tools Developed and maintained interfaces/data feeds to vendor and other internal/external peripheral systems Created detailed processes documents, training materials, and communications

Managed and executed the implementation of Dayforce HCM while providing a high level of customer serviceCollaborated with the project team, internal partners, external client, and third parties to ensure the successful discovery, design, configuration, and delivery of the system Analyzed clients’ needs, data, and business processes to determine appropriate implementation strategy Conducted end to end system configuration including identification and implementation of interfaces with applicable systemsDeveloped and managed solution testing including iterative configuration testing, creation of full system test plan, and parallel testingDeveloped issues/changes log to track follow up questions/responses following initial discovery, recorded internal notes for clarification when needed, and tracked configuration changes made, date of change, and a brief internal explanationExecuted requirements definition, solution design, configuration, unit and integration testing

Implementation Consultant, NuView Systems, Andover, MAHRIS Contractor, iRobot Bedford, MA HRIS Implementation Consultant, Food Services of America, Scottsdale, AZ

Served as project manager/HR technical resource during system upgrades, and implementation of various plans/ programsDeveloped and managed HR project plan for system upgrades and implementations Identified areas where customization was required to meet business needs Created test scripts, conducted end to end and UAT to identify issues related to the UI, security, functionality, data, reporting, interfaces during upgrades and implementationsCreated and distributed daily, weekly, monthly, quarterly, and annual reports to internal and external customers Analyzed existing processes/interfaces to identify opportunities and created efficiencies through automation and process improvementDeveloped interfaces, reports, etc. in accordance with vendor specifications; audited files regularly to identify inconsistencies and trendsMaintained integrity of benefit enrollment website by ensuring configuration accurately reflected plan designAudited file exchanges from HRIS to Benefit Self-service module to ensure quality, accurate data was reflected in self-service module