Nicole M. Email & Phone Number

Texas, United States

Richardson, Texas

Dallas/Fort Worth Area

Fort Worth, Texas

• Managing a high and diverse number of cases within the parameters of agreed policies and practices.• Assisting in the provision of advice and support to local community groups and agencies.• Evaluating and reviewing care plans to produce positive outcomes for service users.• Making decisions about the best course of action for a particular service user.• Provide targeted case management services to children and their families in the Blind Children's Program in the areas of adjustment to vision loss/secondary disabilities, independent living, travel, communication, prevocational, and support systems Provide adjustment, grief, career, and general/family counseling to children and families.• Assist families with applying for Medicaid waiver programs and coordinating medical services.• Assist families with applying for Medicaid waiver programs and coordinating medical services.• Mentor and train new Blind Children's Specialists in and outside of the region.• Coordinate services provided by both in-house and contracted vendors.• Manage a caseload budget.• Conduct case reviews and peer field assessments.• Coordinate, plan, and facilitate group skills trainings, events, workshops, and camps for children and families.• Liaison/Collaborate with families, Early Childhood Intervention, school districts, and community partners.• Conduct community awareness and outreach presentations.

Fort Worth, Texas

• Determine the policies and regulations for running the program• Set the management, education and childcare standards• Provide facilities to pursue sports, art, craft, drama, dance and other activities• Train the childcare attendants and teachers in fulfilling their duties• Coordinate with parents and respond to their queries and requests• Responsible to tackle any risks and uncertainties and find prompt and feasible solutions to problems• Capability to cope up with stressful situations and hostile conditions

Arlington, Texas

• Evaluate and recommend appropriate actions necessary to resolve family emotional and/or physical stress situations.• Engage families to identify their own strengths.• Build community relationships with law enforcement agents, therapists, court personnel, and representatives from various agencies and organizations.• Visit clients' homes to assess risk to children for abuse/neglect, plan for child safety, and strengthen families so they can function without CPS intervention.• Discuss issues with families related to income, money management, and personal relationships that they will probably consider personal and private.• Encounter clients who are angry and/or scared.• Work as part of a team, which involves helping with crisis situations relating to other caseworkers' assignments as well as following the directions of the courts and agency.• Help identify resources and community supports available to the family.• Educate clients to change previous behavior that led to child abuse and/or neglect and empower clients to identify ways to make those changes.• Document all casework activity.• Work under constant time pressure created by the nature and volume of the cases, prioritize efforts, and work flexible work hours.• Maintain a balance of objectivity and empathic understanding in dealing with families living in stressful and crisis situations.• Worked in the field work doing removals, foster placements, family safety meetings, court hearings, and home visits.

Joshua, Texas

• Supervise and oversee all the duties performed by all employees of front office.• Make sure that all employees complete their essential tasks before leaving.• Discipline, counsel and coach employees if necessary, using proper techniques and documentation.• Responsible for daily monitoring and proper training of all service levels provided by employees to fellow employees.• Assist with any problems with customers and techs.• Responsible for monitoring and supervising that all employees follow proper cash handling procedures.• Maintain and monitor proper front office operational supplies. Interview, hire, and train all new office staff and dispatchers