Nicole Blanco Email & Phone Number

San Diego, California, US

San Diego, California, US

Cleveland, OH, US

Cleveland, OH, US

• Assisted the Cleveland Indians Ballpark Operations department with daily operations and season long objectivesUtilized 24/7 Software and incident management system to keep track of incidents that happened during game.
• Clipped and stored video footage from gameday incidents for Risk Management and Legal Department.
• Worked directly with Cleveland Indians front office and game day staff to execute daily events
• Collaborated with the Manager of Ballpark Operations, Manager of Game Day Staff, Manager of Security, and Manager of Facility Operations with organizing in-person interviews for potential game day staff members
• Coordinated and executed the initial phone screening and in-person interviews for over 500 usher/ticket takers, premium seating attendants, guest service members, service excellence ambassadors, security officers, and.
• Assisted with the check-in process for media and fans picking up credentials for all Indians Home Games

Cleveland, Ohio, US

Cleveland, Ohio, US

Foster City, CA, US

• Provide technical and engineering support for SEO platform clients and internal teams, such as Sales, Client Retention, and Engineering to resolve issues
• Build relationships with Global clients such as Wells Fargo
• Diagnose software issues and engage with our product and engineering teams using established processes
• Lead projects through all activities required to successfully deliver Adobe/Omniture, Google Analytics, and other Web Analytics solutions
• Product Area Expert in charge of issues related to BrightEdge Content and Search Marketing
• Draft design documents and technical specifications for overall business solutions

Berea, OH, US

-Assist The Haslam Ownership group with various tasks related to gamedays and daily operations -Greet Family and Guest on gamedays and escort to various areas through Brea Training Facility and First Energy Stadium-Handle and deliver guest tickets, gift bags, and miscellaneous items to downtown area hotels for Ownership guests, Cleveland Browns Alumni, and.

Miami, Florida, US

• Support strategy by utilizing loyalty data and metrics to report on customer engagement and habit trends
• Full-time staff members dedicated to the Fan Loyalty Program for Marlins Season Ticket Holders – one of only three programs in Major League Baseball
• Interview, hire and supervise team of event staff
• Schedule and facilitate operations meetings, coordinate event space scouting, prepare event notes, assign staffing, lead staff briefing and oversee activities on event days
• Create, coordinate and facilitate guest experiences throughout the ballpark and Spring Training facility
• Liaison between internal departments as well as external fan base to produce ideal outcomes for each fan experience offered