Nicole A Boehm Email & Phone Number

Woodridge, IL, US

Downers Grove, Illinois, United States

Downers Grove, IL

*Audit and analyze a weekly average of 350 shuttle, small parcel, LTL and FTL/IMDL freight invoices and verify that vendors are applying correct rates for line haul, fuel and accessorial charges. *Monthly verification that correct rebates have been paid based on agreed to pricing.*Work with and assist Customer Service and Supply Chain Clerks with preparing.

Bolingbrook, IL

• Part of a 4 person billing team working to produce accurate and timely billing of approximately 200+ invoices per week.
• Pull reports daily by assigned customers in order determine which freight bills are ready to be invoiced
• Input manual pricing and compare pricing in each freight bill to quoted pricing for each customer for accuracy of billing
• Approve freight bills ready to invoice and structure the freight bills that need to be on the same invoice per customer requirements
• Update customer profiles per billing structure request
• Provide pricing to customers in line with competitive yet profitable company financial goals*Promoted to credit analyst after 8 months as a billing analyst: collected credit information, contacted companies for.

Naperville, IL

• Managed the special billing needs of all Canadian invoices, solely responsible for a portfolio of about $1.5 million, averaging over 600 invoices per month with a thorough knowledge of the order to cash process
• Prepared MS Excel-based, PDF and electronic upload specialized invoices and performed a cursory review of the invoices to ensure the billing was correct
• Restructured and maintained National billing accounts as needed to meet customer expectations, including but not limited to: combining and un-combining invoices, changing billing cycles/frequencies, rate.
• Ran and reviewed Cognos reports at month-end on National Account customer portfolio to proactively identify and corrected any billing issues prior to the monthly bill run
• Worked cooperatively with the National Account Managers, Project Manager, Order Entry team and Account Receivable Representatives to ensure that customer invoices were accurate and complete and delivered to the.
• Researched and resolved National Account customer inquiries and provide excellent customer service under all circumstances

Naperville, IL

• Administered accounts receivable for 90+ national accounts which was a portfolio of $2 million in outstanding A/R
• Ensured billing was set up correctly by contacting and developing relationships with customers having accounts over 30 days past due and customers that called in for assistance
• Ran reports daily from Cognos system for list of outstanding invoices and funds received
• Worked internally with local account managers to resolve accounts receivable issues when the customer could not be reached by phone or email
• Worked internally with several departments including credit, billing and cancellations by requesting credits and cash applications when the customer was incorrectly billed or monies misapplied and when accounts were.
• Within 6 months of obtaining accounts significantly brought severe delinquency down by 20% for 60+ accounts, 18% for 90+ accounts and 14% for 180+ accounts

Bachelor Of Science, Music Business

Activities and Societies: Sigma Alpha Iota, music sororityMarketing minor

Education record