Nicole Keith Email & Phone Number

Dallas, Tx, Us

Austin, Texas, Us

Expert envisioning, scoping, and delivery of custom web development initiatives. Boutique company brings personal service with outstanding results.

Consults on roadmap strategies to accelerate technical outcomes in alignment with top business objectives. Coordinates communication channels and formats that cater to technical and non-technical audiences with consistent messaging for zoom-in/zoom-out understanding of program milestones and status.

New York, Ny, Us

-Oversees and influences overall product development initiatives including custom development and vendor integrations. -Monitors market landscape to anticipate and adopt emerging optimization opportunities.-Uses systems design thinking to align and prioritize solutions to the core business need. -Leads and mentors internal groups and individuals on product design best practices and product ownership.

New York, Ny, Us

Quebec, Quebec, Ca

Overview: Specialization in Salesforce Commerce Cloud implementation including regional APAC requirements, with a focus on luxury and cosmetic brands.-Lead Business Analyst in APAC region, contributing to both regional and global process improvement initiatives and mentoring new team members, with focus on agile principles to optimize development flow-Product Owner & Project Manager for custom portal site with direct integration to partner universities via custom multi-tenant architecture, winning the 2021 Salesforce Innovation Award for telecom category-Assists with agile coaching for both client and internal teams in transformative settings-Manages development backlog for custom features on SFCC platform and related integrations by clarifying and documenting business requirements and prioritizing according to business need and development schedule-Familiar with GTM, CRM, OMS, WMS, logistics, and other ecommerce-related integration points-Consults with clients on best practices for ecommerce and local standards-Leads project retrospective sessions and manages lessons learned for future improvements-Employs both agile and waterfall methodologies depending on client request-Contributes to RFP analysis and proposals

Tokyo, Jp

Overview: Manages the planning, production, scheduling, and distribution of in-store digital assets by coordinating between local store management, global headquarters, and production and distribution vendors in a multi-lingual environment.-Coordinates the planning, production, and distribution of in-store digital assets for largest fashion retailer in Japan with over 1400 stores worldwide-Daily cross-functional duties conducted using both written and verbal Japanese and English-Reviews vendor contracts -Consults on the implementation of new content distribution software system, assessing the system's capabilities, and recommending the best configuration for the department's use cases -Conducts training for new software system roll out-Works directly with distribution vendor to coordinate scheduling and facilitate troubleshooting-Works directly with store managers to coordinate digital production, scheduling, and distribution-Works directly with production team to localize global assets and to create bespoke creative for local markets

South Bend, In, Us

Overview: Served as key participant in product conception, product road map planning, product management, and market introduction as Product Owner for multiple high visibility initiativesKey successes include: proposed and implemented alternative solution to executive objectives, which delivered additional value to the customer while reducing technical risk, with no change to time or budget; restructured outdated backlog for at-risk software rewrite, a significant factor in its successful completion; pivoted on moment's notice given a change in executive direction, enabling development to continue uninterrupted while buying time to reevaluate release planning.-Worked directly with multiple software development teams simultaneously as Scrum Product Owner, providing additional detail and/or direction as needed-Managed product and release backlogs, with individual stories queued in future iterations for project projection & execution-Communicated directly with C-level stakeholders regarding project stability, opportunities, challenges, and risk mitigation-Interfaced with various stakeholders to ensure product alignment with market and internal drivers -Prepared software requirements in the form of user stories, business rules, flow charts, matrices, or other relevant artifacts-Supported internal stakeholders with product training, feedback management, and other product inquiries

Overview: Principal Project Manager and assistant business analyst for multi-tier enterprise system upgrade-Refined business and technical requirements through the creation of comprehensive documentation and artifacts-Created project plans-Monitored tasks progress and burn rates-Facilitated issues resolution-Led status meetings-Created and maintained status reports

Overview: Principal in creating and executing practical marketing programs for local businesses.-Evaluates client market position-Composes marketing mix for individual clients-Manages marketing initiatives incl. SEO, SEM, SMM, PPC, cross promotions, POS promotions, web development, content curation, email marketing, etc.-Advises clients given new advertising opportunities and/or market challenges

Allen, Tx, Us

Overview: Primary Client Services executive for a variety of retailing, e-commerce, and online marketing initiatives-Conducted marketing and competitive analysis-Created and execute marketing plans-Set strategy and guidelines for social media and other external communication-Crafted messaging for online properties-Assisted with the creation of development schedule and project plan-Measured and analyze KPIs for reporting, refine marketing tactics to meet goals

Dallas, Tx, Us

Overview: Go-to, can-do resource for internal technical marketing initiatives and subject manager expertise.-Wrote specifications for new features and improvements; saw more than 200 updates to completion-Coordinated site updates with the marketing schedule-Integrated Telligent.com with other social media-Utilized multiple analytics tools to gain insight to site and community data-Generated reports; recommended strategy in response to data analysis -Provided direct feedback to Product Development-Acted as SME for employees learning the system

Dallas, Tx, Us

Overview: Experienced Sales Engineer enabling internal sales and marketing teams to win business.-Coordinated with and supported Sales and Marketing teams on the strategy, completion, and delivery of Professional Services proposals, RFPs, RFI's, and other internal sales activities

Dallas, Tx, Us

Overview: Client Account Manager for highly successful custom software services initiatives.-Inside sales for multiple Fortune 100 accounts-Consulted customers and prospects on community implementation strategy-Gathered requirements at high level; worked with Professional Services to create proposals-Wrote and executed Statements of Work-Coordinated RFP responses-Maintained client contact though delivery, assisting Project Management, Development, and Finance teams with client management as appropriate-Utilized Microsoft Office, Microsoft CRM & Salesforce.com daily

Dallas, Tx, Us

Overview: Planned and executed Telligent's first Partner Ecosystem.-Set and executed partner channel strategy for partner qualifications, pricing structure, support model, engagement strategy, etc.-Interfaced with Microsoft's Partner Channel (IAMCP)-Negotiated key B2B partnership with leading web hosting company-Led the launch of Telligent's Partner website-Created sales enablement collateral for Partners and Account Managers-Provided channel support for Partners and Account Managers-Defined the Partner Program's web presence-Spoke and presented at CSDC about new partner channel strategy and benefits; acted as spokesperson for Partners-Generated over 100 Partner Applications

Overview: Exposed to and participated in end-to-end aspects of computer animation conception and development during intern-turned-employee work-study.-Developed, presented, and won creative pitches-Participated in creative direction for storyboarding -Project Manager for interactive web and computer animation production-Troubleshooting to resolve blocking issues-Supportive role as Flash animator and Photoshop graphic artist

Overview: Managed and participated in field marketing events for major brands.-Represented brand presence for major names at various venues-Coordinated event logistics -Trained and Supervised Reps on key messaging, objectives, and engagement protocol-Set up/broke promotional displays & completed event summary reports