Nicole Klein Email & Phone Number

Summerland, British Columbia, Canada

Nanaimo, British Columbia, Canada

Duncan, British Columbia, Canada

Oversee the operational and administrative activities of the Care Home and foster an environment that empowers and supports individuals to provide safe, high-quality care and service. Ensure that care services at the Care Home are delivered in an effective and efficient manner through supportive advice on care service design, policies, and procedures, as well as management and leadership. Responsible for the Care Home’s budget.

Duncan, British Columbia, Canada

Supported the General Manager (GM) in overseeing the operational and administrative activities of the Home and fostering an environment that empowers and supports individuals to provide safe, high-quality care and service. Supported the GM in ensuring that care services at the Home are delivered in an effective and efficient manner through supportive advice on care service design, policies, and procedures, as well as management and leadership. Supported the GM in the oversight and responsibility of the Care Home’s budget.

Duncan, British Columbia, Canada

Provided leadership, training, and coaching to front-line care aides in long-term care and assisted living.

Cowichan Valley, British Columbia, Canada

Provided personal care to students with diverse learning challenges and special needs levels in a high school environment. Ensured the safety, security, health and mental wellbeing of students in my care at all times. Documented pertinent information for the students' families and teachers, while being conscientious of confidentiality. Encouraged individual personhood and developed social and emotional skills for life in a safe and supportive environment.

Shawnigan Lake, British Columbia, Canada

Assisted with all behavioral and personal care matters, effectively managed and maintained 15-20 residents at a time. Provided support for the clients and families involved. Worked with multiple health care professionals to establish individual care plans. Had leadership role in developing, managing, and carrying out the activity program for seniors that met their skill and cognition levels as well as social and emotional needs.

Duncan, British Columbia, Canada

Ensured students holistic needs were met, understanding social and emotional issues that young adults may face while in a boarding school setting away from home. Sensitive of need for a safe, supportive, and inclusive environment for all. Conscientious of different cultures and religions from around the world. Experience supervising evening curfew, morning routine, and being on call throughout the night should an emergency arise, or a student have a need to talk. Supervised prep time in school block during the week, communicating effectively with teachers, parents, and school counsellors. Maintained accurate records and ensured relevant information was relayed to appropriate staff and family members. Maintained strict confidentiality of and ensured safety is always the number one priority.

Nanaimo, British Columbia, Canada

Worked in a complex care unit for residents whose health demands a heightened level of care. Had added responsibility of medication administration.

Long-Term Care Executive Leadership, Health/Health Care Administration/Management

Resident Care Attendant Diploma, Health Care