Nicole Alef work email
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Nicole Alef personal email
As an information technology and communications management professional, I have had a wide array of hands-on experience, including knowledge management, project management, UX/UI design, asset and resource management, cybersecurity management, system administration, transformational change management, process improvement, and software development testing. I am a seasoned technical writing practitioner, with experience producing multi-media knowledge assets for use in training, process documentation, marketing, and public communications.My experience includes building new organizational departments from scratch, working closely with executive leadership to implement their vision, and developing meaningful cross-functional relationships with leaders from all areas of operation.I have lead many major technology projects including software platform and database migrations, redevelopment, and implementations. I also have extensive experience in all aspects of Human Resources management, including benefits, payroll, risk, learning, and organizational development.As a systems thinker, I approach every project with consideration for the interdependent nature of process, technology, and data. My combination of technical acumen and social science knowledge allows me to incorporate the human element in every technical project.
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Implementation ManagerLift Hcm Feb 2024 - Present• Manage client implementation department staff• Manage client implementation process, procedures, and compliance• Manage client service special projects• Coordinate internal staff training and knowledge management• Conduct client system training and vendor coordination• Plan client service strategic initiatives and resource allocation• Consult with functional leaders on process alignment and improvement -
Owner/Principle PhotographerAlef Digital Media | Moonrise Photography May 2013 - PresentWest Bloomfield Township, Michigan, United States• Provide studio and onsite still photography services to clients• Design, implement, and manage website and social media accounts• Edit, retouch, and deliver client photos• Manage studio and location lighting • Manage client bookings and logistics• Manage photography assistant contracts and activities• Coordinate exhibition placements• Manage editorial relationships and projects
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Systems Manager, Integrated Technology ServicesAspenhr Sep 2021 - Jul 2023• Founding manager of the Integrated Technology Services department• Managed Integrated Technology Services staff• Managed enterprise hardware procurement and provisioning program• Managed enterprise software/SaaS licensing, administration, permissions, and billing• Coordinated technology infrastructure maintenance and activities through Managed Service Provider• Managed technology vendor relationships and development efforts• Managed cybersecurity policies, training, responses, audits, and due diligence• Managed major technology projects including platform implementation and data migrations• Planned enterprise technology budgets, strategic initiatives, and resource allocation• Consulted with functional leaders on process alignment and improvement• Communicated with internal staff, clients, and vendors regarding technology -
Senior User Experience Content Designer - PeoOasis Sep 2020 - Sep 2021• Managed enterprise content management system (Atlassian Confluence) for the PEO Benefits Division• Wrote, produced, edited, and curated multi-media technical documentation and user material for systems, software, and processes• Managed and maintained all benefits related documentation and distribution systems• Analyzed department processes and consulted with managers on process improvements• Consulted on optimizing user experience for in-house and vendor software and web user interfaces• Coordinated field communications and training regarding system upgrades and changes -
Benefits Content Management & Process AnalystOasis Mar 2014 - Sep 2020Remote• Managed enterprise content management system (Atlassian Confluence) for Benefits Division• Wrote, produced, edited, and curated multi-media technical documentation and user material for systems, software, and processes• Managed and maintained all benefits related documentation and distribution systems• Analyzed department processes and consulted with managers on process improvements• Consulted on optimizing user experience for in-house and vendor software and web user interfaces• Coordinated field communications and training regarding system upgrades and changes• Served as Project Leader of the Standard Operating Procedures Development Committee• Served as core member of the Leadership Development Action Team -
Benefits Systems AdministratorOasis Outsourcing Feb 2013 - Mar 2014West Palm Beach, Fl• Collaborated with software vendors and communicated system specifications and enhancement requests• Coordinated field communications and training regarding system upgrades and changes• Coordinated testing and implementation of systems upgrades and changes• Created technical documentation and user materials for systems and software• Managed and administered benefits software and databases, including setup and configuration• Served as the main point of contact and systems expert for end users• Troubleshooted system issues and coordinated resolution with IT or vendors -
Benefits SpecialistOasis Outsourcing May 2012 - Jan 2013West Palm Beach, Fl• Administered employee benefit programs for external PEO clients• Advised clients on employee benefits related issues• Designed and delivered internal benefits training• Processed HRIS transactions in Human Resources Pyramid -
Online Marketing InternPretzel Crazy Jul 2013 - Sep 2013Remote• Managed company social media profiles• Consulted on effective social media marketing tactics• Redesigned e-commerce website• Photographed products and advised on effective retail photographing techniques -
Human Resources GeneralistClerk & Comptroller, Palm Beach County Dec 2011 - Feb 2012West Palm Beach, Fl• Developed policies and procedures• Researched employment law for practical application• Designed and administered e-learning modules and web-based surveys• Processed HRIS transaction in PeopleSoft• Managed employee resource library -
Human Resources SpecialistThe Watershed Addiction Treatment Programs Inc Jan 2008 - Dec 2011Delray Beach, Fl• Administered employee benefits including FMLA• Responded to workplace injuries and coordinated Worker’s Compensation insurance• Coordinated involuntary and voluntary employee terminations• Designed and administered training including HIPAA, Diversity, Ethics, and Orientation• Processed HRIS transactions in ADP• Administered performance management system• Responded to unemployment claims and conducted DEO hearings• Designed forms, postings, handouts, procedures, and tracking systems• Managed wage garnishments and medical support orders -
Human Resources ManagerCiena Healthcare Apr 2007 - Oct 2007Troy, Mi• Designed and implemented Human Resources Department and processes• Conducted full-process recruitment including on-boarding and H1-B Visa facilitation• Administered employee benefits including FMLA• Conducted employee relations counseling• Coordinated PRN scheduling for 30 facilities• Advised executive management team on employment issues -
Human Resources AdministratorAsset Acceptance Sep 2005 - Jan 2007Warren, Mi• Administered employee benefits including FMLA• Processed HRIS transactions in Ceridian• Maintained employee health files in accordance with HIPAA regulations• Assisted with recruiting as needed -
Assistant ManagerThe Ups Store Sep 1996 - Sep 2005Troy, Mi• Supervised and trained customer service staff• Managed inventory and purchasing• Reconciled daily cash intake and shipping ledgers -
Graduate AssistantUniversity Of Detroit Mercy Aug 2004 - May 2005Detroit, Mi• Instructed APA Writing Lab for undergraduates• Provided clerical assistance to Psychology Department Chair -
Human Resources InternSaint Joseph Mercy Health System Feb 2005 - Apr 2005Clinton Township, Mi• Compiled, administered, and processed new hire packets• Shadowed various HR staff• Assisted with office tasks
Nicole Alef Skills
Nicole Alef Education Details
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Web Content Development -
Industrial And Organizational Psychology -
Counseling Psychology -
Behavioral Sciences
Frequently Asked Questions about Nicole Alef
What company does Nicole Alef work for?
Nicole Alef works for Lift Hcm
What is Nicole Alef's role at the current company?
Nicole Alef's current role is Digital Technology Management Professional.
What is Nicole Alef's email address?
Nicole Alef's email address is na****@****age.com
What schools did Nicole Alef attend?
Nicole Alef attended Chatham University, University Of Detroit Mercy, Rochester College, Macomb Community College.
What are some of Nicole Alef's interests?
Nicole Alef has interest in Writing, Geocaching, Cooking, Roller Derby, Gardening, Learning, Environment, Disc Golf, Reading.
What skills is Nicole Alef known for?
Nicole Alef has skills like Hris, Training, Peoplesoft, Adp Payroll, Writing, Training And Development, Policy Writing, Knowledge Management, Ceridian, Quickbooks, Apple Macintosh, Adobe Creative Suite.
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