Operations Analyst
ZipZap, Inc. was a small start up company in the Bitcoin industry. My role with this company was multi-dimensional. I worked on operational projects, including providing the CEO with qualified business leads both strategic and lateral merchant leads, along with partnerships. I provided customer service fielding financial support on the phones and through customer service software, Zendesk. Thereby ensuring customer orders for the purchase and/or sale and ensuring each transaction was… Show more ZipZap, Inc. was a small start up company in the Bitcoin industry. My role with this company was multi-dimensional. I worked on operational projects, including providing the CEO with qualified business leads both strategic and lateral merchant leads, along with partnerships. I provided customer service fielding financial support on the phones and through customer service software, Zendesk. Thereby ensuring customer orders for the purchase and/or sale and ensuring each transaction was processed successfully. Strived to provide the best possible customer service available. The company became insolvent and all support staff, sales and operations staff were released. Show less