Nicole Andrabi Email & Phone Number

Toronto, Canada Area

EA to the CEO and Executive Management Team

225 Jarvis St

The Grand Hotel & Suites Toronto (December 2014-Present)Corporate Sales & Events Coordinator • Develop and execute internal and external meetings and events for social or corporate clients; arrange all details including meeting room set-ups and floor plans, catering details and audio/visual requirements• Respond to all inquiries, preparing quotes for event spaces and guest room blocks; providing cost estimates and preparing Agreements for clients• Create detailed Banquet Event Orders. Coordinate and communicate all event logistics with appropriate hotel department to ensure flawless execution of event• Provide onsite direction and management to banquet team prior to and during events• Manage all Corporate Accounts, maintaining an accurate and extensive database of company and guest profiles• Ensure strong client relations are established and maintained – follow up post event and track event analysis • Manage complex accommodation and travel arrangements for large groups, VIP guests and executive travelers• Demonstrate superb attention to detail by ensuring all invoice details, contracts, correspondence and documents are accurate, work within strict budgets provided by clients or management • Assist Department Managers with administration and various projects such as off-site trade shows, social media marketing and guest reward/incentive programs

-Responsible for guest and member relations while keeping a consistently pleasant manner in a fast paced environment

• Provided support to Property Manager with office management and all day to day operations acting as direct Supervisor in Managers absence• Created internal calendar for company executives, executing all internal meetings for multiple properties and planning social events for over 400 residents • Managed and recorded all residential inquiries, requests and issues; demonstrated adept problem solving skills by following up with residents in a timely and professional manner• Managed all move in/out schedules for residents and maintenance personnel , ensuring loading dock efficiency• Prepared and delivered correspondence and legal documentation to residents as per the Landlord and Tenant Act; collected all unpaid rent and other account receivable responsibilities • Promoted to Executive Assistant / Assistant Property Manager to the Property Manager within one year