I am a friendly and hardworking individual who is determined to succeed in any environment. I possess strong communication skills and I work efficiently in both individual and collaborative settings. I am dedicated to applying these skills and building a career within the field I am most passionate about – the sports industry.Career Highlights: • Executed & maintained 90%+ overall satisfaction rating for suite partners at Levi's Stadium since 2016• Formulated and initiated new service processes and touchpoints, resulting in increased customer satisfaction and support• Collected over $1.2 million in unpaid accounts from previous premium contract holders; instituted policies that maintained over a 95% renewal rate on season tickets for the 2012 and 2013 seasons.