Nicole Diffenderfer, M.A., Sphr, Shrm-Cp Email and Phone Number
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Over 15 years of direct human resources experience in diverse industries. Demonstrated successful history as an HR executive in the for profit, retail & health care industries. Committed to the success and development of others and effective business strategies through strong operational partnerships, functional expertise and excellent service delivery.Specialties: Employee engagement and retention, HR strategic planning, leadership development, D & I trainings, learning and development, talent management and acquisition, employee relations, employment law, performance management, benefit strategies, compensation management and HR technologies.
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Chief Human Resources OfficerKolmac Integrated Behavioral Health Sep 2024 - PresentBurtonsville, Maryland, Us -
Vice President Human ResourcesKolmac Integrated Behavioral Health May 2023 - Sep 2024Burtonsville, Maryland, UsVice President of Human Resources overseeing the entire employee life cycle, including benefits administration, compensation strategy, training and development, performance management, operational partnership regarding KPIs and key budgetary constraints, promotions, onboarding, and offboarding. Adept at fostering a positive organizational culture, enhancing employee engagement, and driving strategic HR initiatives to support organizational growth and employee satisfaction. Proven track record of implementing innovative HR solutions to streamline processes and improve operational efficiency. -
Director Of Talent ManagementCarmax Mar 2021 - Apr 2023Richmond, Virginia, Us -
Regional Director Of Human Resources For Mid-Atlantic And Ne RegionsCarmax Jan 2019 - Mar 2021Richmond, Virginia, UsServing as the HR leader and partner for our Senior Store Leaders in 31 stores across 9 states and over 5,000 Associates while leading a team of 3 HR ManagersWork with regional leadership and store management to define talent management needs to design and implement HR programs and practices e.g., organizational design, workforce development/planning, talent review, succession planning, talent acquisition, compensation management, etc. that align with and support location needs and organizational goalsDrive business goals and recommend new approaches, policies and procedures to effect continual improvements in business objectives, productivity and development of HR within the companyGrew internal talent within region to support key roles across the organization, including executive-level promotions, over a dozen senior manager promotions, and over 50 front-line manager promotionsLeveraged operational and HR data to drive improved KPIs for each business areaCoached Regional Vice Presidents and Senior Managers on performance management, succession planning, associate engagement, etc.Drove execution of company’s omni-channel initiative within region, coordinating nearly two dozen Home Office-based resources across multiple waves of a 16-week implementation and training planActed as region's primary conduit with the Home Office in responding to COVID-19, developing workable solutions to keep stores open and ensure safety of associates and customers -
Human Resources DirectorThe Living Legacy Foundation Of Maryland Mar 2010 - Jan 2019Baltimore, Md, UsServed as Executive Leader of top performing mid-sized healthcare nonprofit. Transformed HR from administrative role to strategic business partner, including working with executive leadership to achieve key organizational goals and implement performance initiatives. Conducted extensive analysis of existing HR organization and developed strategic plan to update all policies, procedures, services, programs and HR operations. Direct all HR functions including, recruitment, talent and performance management, benefits and compensation design, employee engagement, organizational development, labor law, employee relations, policy design and administration, training and development, OSHA, Workers’ Compensation and EEOC compliance. Directly oversee 8 HR team members including business partners, recruiters, administrative support and training and development. Reported directly to the CEO. -
Senior Executive RecruiterTarget Jun 2008 - Mar 2010Minneapolis, Mn, Us• Plan, develop and implement recruitment and executive staffing strategies for two east coast distribution centers with special emphasis on qualifications, diversity, timeliness, and cost effectiveness (120 executives)• Execute recruitment plan by aggressively sourcing for well-qualified candidates from a variety of sources – job boards, social networking sites, college and alumni networks, referrals, cold and warm calling• Manage selection process to include sourcing, interviewing, assessing candidates, screening, recommending finalists, and filling staffing needs within the defined service and performance criteria• Work closely with human resources manager and executive leadership to determine hiring needs, trends, and recruiting strategies• Serve as the primary point of contact for candidates throughout the interviewing process (i.e., communicate status, answer questions, extend offers, schedule start dates, and coordinate all follow-up efforts) -
Human Resources Business PartnerTarget Jul 2007 - Jun 2008Minneapolis, Mn, Us• Provide leadership and partnership in all human resources functions including the areas of Executive Recruiting, Staffing, Payroll, Training and Development, Employee Relations and Benefits for 5 direct reports, executive team of 60 and non-exempt team of 500• Drive executive and campus recruiting efforts through the implementation and success of a college and executive recruiting action plan, as well as, a Team Member Referral Program in order to meet and exceed executive staffing goals• Source, assess, phone screen and interview candidates for all executive level positions• Maintain a strategic partnership with operational team through supportive feedback, driving consistency and managing talent• Ensure fairness and consistency in the administration and application of corrective action and maintain an open door policy and visibility of HR in order to ensure a union free environment• Served as an adviser and consultant to Senior Leadership on performance management, leadership development, and overall business direction of a 1.4 million square foot distribution facility• Planned and implemented developmental programs including diversity and engagement, while directly working with leaders on individual developmental plans based on strengths and opportunities. • Worked with leaders to align coaching and performance management programs for their departments including evaluating, recommending, and approving corrective actions steps.• Developed recruiting plans including sourcing, selection, and hiring based on facility forecast, attrition, and expected needs. These plans included hourly, campus, and experienced recruiting efforts. • Managed the relationship of third party vendors who coordinated medical care and the workers compensation claim process. • Directly supervised five technicians who were responsible for the daily HR operations including benefits administration, payroll, applicant screening, new hire processing, and onboarding. -
Human Resource GeneralistAppalachian State University Dec 2006 - May 2007Boone, Nc, UsHelped faculty develop cohesive communication patterns regarding university objectives, policies and proceduresDeveloped and administered the ASU Diversity Training Manual and Diversity Training Course consisting of both computer based and interactive training to over 400 faculty membersRecommend, develop and maintain human resource data bases, computer software systems, and manual filing systems Administer and explain benefits to employees and serve as liaison between employees and insurance carriers -
Organizational Behavior Lab InstructorAppalachian State University Aug 2006 - May 2007Boone, Nc, Us• Instructed students in such topics as management theories, personality, motivation, conflict resolution strategies, leadership, and organizational change • Applied learning concepts through in-class exercises, simulations, role plays, and demonstrations• Counseled junior and senior level college students in skills needed for future workplace endeavors -
Human Resources Generalist Graduate InternAlex Lee Incorporated May 2006 - Sep 2006Implemented a new recruiting strategy for reaching a more diverse hourly candidate poolPartnered with local newspapers, radio stations and TV stations to learn and implement a new advertising and recruiting strategy Integral role in the development of the Alex Lee Inc. Human Capital ScorecardDeveloped managerial survey linking HR competencies, customer satisfaction, and ALI culture to financial profits
Nicole Diffenderfer, M.A., Sphr, Shrm-Cp Skills
Nicole Diffenderfer, M.A., Sphr, Shrm-Cp Education Details
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High Point UniversityBusiness Administration And Psychology -
Appalachian State UniversityHuman Resource Management And Industrial Organizational Psychology -
Appalachian State University
Frequently Asked Questions about Nicole Diffenderfer, M.A., Sphr, Shrm-Cp
What company does Nicole Diffenderfer, M.A., Sphr, Shrm-Cp work for?
Nicole Diffenderfer, M.A., Sphr, Shrm-Cp works for Kolmac Integrated Behavioral Health
What is Nicole Diffenderfer, M.A., Sphr, Shrm-Cp's role at the current company?
Nicole Diffenderfer, M.A., Sphr, Shrm-Cp's current role is Positioning HR as a Business Partner for Excellence.
What is Nicole Diffenderfer, M.A., Sphr, Shrm-Cp's email address?
Nicole Diffenderfer, M.A., Sphr, Shrm-Cp's email address is nd****@****llf.org
What is Nicole Diffenderfer, M.A., Sphr, Shrm-Cp's direct phone number?
Nicole Diffenderfer, M.A., Sphr, Shrm-Cp's direct phone number is (410)-242*****
What schools did Nicole Diffenderfer, M.A., Sphr, Shrm-Cp attend?
Nicole Diffenderfer, M.A., Sphr, Shrm-Cp attended High Point University, Appalachian State University, Appalachian State University.
What skills is Nicole Diffenderfer, M.A., Sphr, Shrm-Cp known for?
Nicole Diffenderfer, M.A., Sphr, Shrm-Cp has skills like Human Resources, Recruiting, Onboarding, Employee Relations, Talent Management, Performance Management, Leadership, Interviews, Employee Training, Taleo, Hiring, Management.
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