Volunteer (non-paid) role involving the development of digital strategy and transformation for the website, donation approach, e-commerce, and social media. Collaborating with Bridle Paths' Executive Director and Volunteer Council to devise strategies for growth initiatives, including fundraising opportunities, volunteer recruitment needs, participation in equine-assisted lessons, and support for the healing herd.

LPK is the leading creative consultancy. Through deep discovery and beautiful expression, we help businesses know, grow and innovate for their ever-changing consumers and customers—driving future brand growth and cultural relevance.Leadership role focused on optimizing project delivery, operational workflows, and client strategies across branding and product design. Collaborating with LPK's leadership and cross-functional teams to streamline processes, improve resource allocation, and enhance project outcomes. Driving initiatives that focus on team mentorship, stakeholder alignment, and process improvements to ensure high-quality delivery and long-term client success.

Here’s the revised version including RFP participation and end-to-end delivery:Executive leadership role focused on managing client relationships, ensuring quality assurance, and leading a team of client-facing project managers. As part of Taoti’s executive team, I actively participated in RFP preparation and oversaw the end-to-end delivery of brand creation and digital launches. I drove utilization improvements and spearheaded data analysis initiatives to optimize resource allocation and project outcomes.

Held progressive client-facing assignments involving every facet of RFP preparation, contract negotiation and end-to-end delivery of customer experience strategies, platform migrations and website redesigns/rebuilds across diverse industry verticals. Managed cross-functional technical teams and customer expectations from concept development through product launch. Managed $10 million portfolio of global brand projects for Harley Davidson, Kaiser Permanente, Monster.com, California Avocado and Corona, among others. Facilitated status meetings, stakeholder presentations and team workshops. Regularly conducted retrospectives with internal stakeholders and client partners to mitigate risks and enhance collaboration at the local and global levels. Managed individual projects of $100,000+, 5 direct reports and teams of up to 30 members.

I joined Chief, a private network designed to empower women to attain and maintain positions of influence. During my tenure, I had the privilege of meeting incredibly inspiring women who could relate to my experiences in the workforce as a woman. They provided valuable advice and tactics for success and connected me with Executive Coaches who helped me delve deep into self-discovery and take actionable steps toward my goals.

A hybrid role of account management, project management and producing. I manage cross functional teams including creative, SEO/Analytics, UX, and development, leading the teams through the website builds and maintenance from beginning to end.

Manage end to end creation for Macys.com brand interactive campaigns. Project types ranging from social media, desktop/mobile/tablet sites, sweepstakes, mobile apps.Lead multiple cross-functional teams to ensure a smooth and successful launch, both internally and externally with vendors and Macy's Inc.Produce high level branding campaigns and business initiatives, working closely with senior level executives to ensure all marketing and business objectives are met, such campaigns include Thanksgiving Day Parade, Fashion Star, Super Bowl, BelieveExecuted projects that introduced a new functionality or technology to the Macy's sites such as video product hot-spotting, real time product reveals and buying, fully CMS driven sites.Continue to explore existing process within production and cross functional teams to identify opportunity and implement changes to optimize and streamline workflows and processes.Manage high level quarterly and seasonal campaign schedules and capacity.Direct and lead associate producers on overcoming their challenges and set them up to success.

Managed the end to end process for the desktop, mobile and tablet versions for the hospitality industry.Created estimates, scope of work, timelines, and helped a brand position strategy for clientsProvide best practice direction on architecture and functionality for client's sites via sitemaps and scope documentsExecuted an online booking engine reservation system across 15+ resort propertiesDeveloped and managed client relationships and expectations through weekly status calls and email reports

Primarily focus in the business services area such as law firms, accounting firms, and non-profits.Manage projects, from initial needs assessment and defining project specifications through task management and completion, website upgrades and modifications of major/minor complexity. Created a process to help efficiently prepare and provide account executives with scope of work and cost estimates to relay to clients.Creating new wireframes and data maps as well as basic HTML coding and best practices for web development and design.Cleaned-up and took over management of the web-based issue tracking system (MantisBT) and ensure timely resolution of website functionality and maintenance issues and change orders identified by clients. Track project time-lines, and work closely with account executives to clarify clients' needs and report on progress. Expert in using in-house content management system to manage data entry, architecture and provide training sessions and documents for clients. Performed extensive UAT on new version of in-house content management systemAchievements:Create in-house quality assurance planning and testing process across all interactive projects and websites, from technical review of designs, to code testing and client issue triage. Evaluate, assign and track resolution of 600 outstanding web issues and reduced backlog to less than 75 the first month on the job.Collaborated with Interactive Web Manager to create a client support page that interfaces with online issue-tracking system, which better enabled clients' reporting capabilities. Create and manage clients' user names and passwords.

+ Managed clients, jobs, traffic, time, job costs and billing, using Clients & Profits.+ Performed cost accounting and budget tracking for as many as 300 ongoing projects and met with principals, owners and account executives to review project and budget status.+ Worked with CFO to design and implement a "budget watch list" that improved fiscal accountability by providing account executives with a dashboard for monitoring expenses and budgets.+ Assumed role as head proofreader for all internal and client communications, proposals, advertisements, graphic designs, wireframes, websites, and bios. Oversaw two additional proofreaders to ensure consistency and accuracy and enforce due dates.+ Took over as print manager and developed/maintained strong relationships with print vendors throughout project lifecycle. Worked with vendors to identify optimum printing methods that would reduce costs without compromising quality.+ Developed and managed, from concept through artistic display, an office gallery of 75 custom posters showcasing artwork created by Greenfield Belser for selected clients.

Started out by providing broad administrative and front-desk operational support; reported to president/CFO, vice president and a principal in Portland, ME office. Quickly earned reputation as "go-to person" for assistance with multiple individual, departmental and team projects.

This family-owned historic inn is known for its friendly atmosphere, fine dining, and an extensive beer selection featuring 300 brews from around the world.); Demonstrated exceptional time management, prioritizing and attention to detail while providing fast and efficient table and bar service to guests. Assisted with set-up and service for monthly "Meet the Brewer" banquets, each hosting approximately 200 guests.+ Took an interest in researching and collecting information about craft breweries and created promotional materials to provide guests with an educational experience that complimented their dinner choices.+ Assisted events planner with planning and logistics of hosting five-course beer dinners for 75-100 guests. Frequently served up to 10 tables while also stepping in to help other wait staff during busy shifts.

Rockwell Transportation Services is a leading nationwide provider of truckload, intermodal, and LTL services.); Hired along with another recent college graduate to update Rockwell's extensive database of interstate truck and rail carriers and quickly moved into; brokering transportation services for multiple big-box retailers. Managed a geographic territory that averaged 100-150 shipments a day. + Quickly sized-up and established rapport with carriers, private drivers, and large brokerage firms to negotiate terms and secure lowest possible prices.+ Filled temporary staff vacancy as tracking manager responsible for planning routes with multiple stops and ensuring accurate and on-time delivery to each customer. Improved routing efficiency by recording detailed notes and records on all customers and vendors.