Nicole Ashburner
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Nicole Ashburner Email & Phone Number

Payment Operations, Fraud & Risk @ brightwheel at brightwheel
Location: New York City Metropolitan Area, United States, United States 11 work roles 1 school
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✓ Verified May 2026 3 data sources Profile completeness 86%

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Current company
Role
Payment Operations, Fraud & Risk @ brightwheel
Location
New York City Metropolitan Area, United States, United States
Company size

Who is Nicole Ashburner? Overview

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Quick answer

Nicole Ashburner is listed as Payment Operations, Fraud & Risk @ brightwheel at brightwheel, a company with 125 employees, based in New York City Metropolitan Area, United States, United States. AeroLeads shows a matched LinkedIn profile for Nicole Ashburner.

Nicole Ashburner previously worked as Payment Operations Specialist at Brightwheel and Tier II FinOps Support Specialist III at brightwheel at Brightwheel. Nicole Ashburner holds Bachelor Of Arts - Ba, Psychology, Cognate In Early Childhood Education from University Of South Carolina-Beaufort.

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Email format at brightwheel

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brightwheel

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Profile bio

About Nicole Ashburner

Nicole Ashburner is a Payment Operations, Fraud & Risk @ brightwheel at brightwheel.

Current workplace

Nicole Ashburner's current company

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brightwheel
Brightwheel
Payment Operations, Fraud & Risk @ brightwheel
san francisco, california, united states
Employees
125
AeroLeads page
11 roles

Nicole Ashburner work experience

A career timeline built from the work history available for this profile.

Payment Operations Specialist

Current
Jul 2024 - Present

Tier Ii Finops Support Specialist Iii At Brightwheel

  • Serve as the most senior Support Specialist and subject matter expert for the billing product
  • Adeptly providing advanced support for complex customer tickets and investigating and diagnosing bugs while empathetically communicating with customers regarding their issue
  • Maintain and expand deep product expertise in a rapidly changing billing platform
  • Assist with high-priority company initiatives such as a content refinement project to improve the accuracy of AI responses sent from brightwheel’s Customer Support Chatbot. Ensured that Help Center information was up.
  • Provide bolstered support for Tier I agents through coaching on investigation skills, product knowledge, issue investigation, and bug vetting
  • Collaborate cross-functionally with:
Oct 2023 - Jul 2024

Tier Ii Finops Support Specialist Ii

Jan 2023 - Oct 2023

Tier Ii Finops Support Specialist

Jul 2022 - Jan 2023

Customer Support Advocate- Finops

May 2021 - Jul 2022

President Of The Board Of Trustees- Roosevelt Solar Village

Current

Roosevelt, New Jersey, United States

In May 2024 I was elected President of the Board of Trustees for the non-profit Roosevelt Senior Citizens Housing Corporation. As a resident of Roosevelt, I am passionate about advocating for the needs of my neighbors in the community. The Board of Trustees ensures that the property management company adheres to the rules and regulations determined by the.

May 2024 - Present

Assistant Teacher

Our Lady Of Peace School

North Hills, CA

Sep 2011 - Jun 2015
Team & coworkers

Colleagues at brightwheel

Other employees you can reach at mybrightwheel.com. View company contacts for 125 employees →

1 education record

Nicole Ashburner education

FAQ

Frequently asked questions about Nicole Ashburner

Quick answers generated from the profile data available on this page.

What company does Nicole Ashburner work for?

Nicole Ashburner works for brightwheel.

What is Nicole Ashburner's role at brightwheel?

Nicole Ashburner is listed as Payment Operations, Fraud & Risk @ brightwheel at brightwheel.

Where is Nicole Ashburner based?

Nicole Ashburner is based in New York City Metropolitan Area, United States, United States while working with brightwheel.

What companies has Nicole Ashburner worked for?

Nicole Ashburner has worked for Brightwheel, Roosevelt Senior Citizens Housing Corporation, Lightbridge Academy, and Our Lady Of Peace School.

Who are Nicole Ashburner's colleagues at brightwheel?

Nicole Ashburner's colleagues at brightwheel include Agustin Berriel Alcalde, Christy Grundei, Joanna Van Raden ☀️, Caitlin Hackett, and Kayla Jones.

How can I contact Nicole Ashburner?

You can use AeroLeads to view verified contact signals for Nicole Ashburner at brightwheel, including work email, phone, and LinkedIn data when available.

What schools did Nicole Ashburner attend?

Nicole Ashburner holds Bachelor Of Arts - Ba, Psychology, Cognate In Early Childhood Education from University Of South Carolina-Beaufort.

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