Nicole Marks

Nicole Marks Email and Phone Number

Senior Customer Success Manager @ Genesys
Cincinnati, OH, US
Nicole Marks's Location
Cincinnati, Ohio, United States, United States
Nicole Marks's Contact Details

Nicole Marks work email

Nicole Marks personal email

n/a
About Nicole Marks

Experienced Customer Success Manager with a demonstrated history of working in the digital media & SaaS space. Skilled in Project Management, Communication, and Team Building. Strong program and customer service professional with a Bachelor of Science in Human Services focused in Organizational Leadership from Wright State University.

Nicole Marks's Current Company Details
Genesys

Genesys

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Senior Customer Success Manager
Cincinnati, OH, US
Website:
genesys.com
Employees:
8432
Nicole Marks Work Experience Details
  • Genesys
    Senior Customer Success Manager
    Genesys
    Cincinnati, Oh, Us
  • Smartsheet
    Sr. Customer Success Manager Iii
    Smartsheet Nov 2024 - Present
    Bellevue, Wa, Us
  • Smartsheet
    Customer Success Manager Ii
    Smartsheet Jul 2021 - Present
    Bellevue, Wa, Us
  • Quotient Technology Inc.
    Customer Success Manager
    Quotient Technology Inc. Mar 2020 - Jul 2021
    Jersey City, Nj, Us
  • Quotient Technology Inc.
    Customer Success Specialist
    Quotient Technology Inc. Apr 2019 - Mar 2020
    Jersey City, Nj, Us
  • Haney
    Client Manager
    Haney Sep 2018 - Apr 2019
    Cincinnati, Oh, Us
    Primary responsibilities involve the day-to-day operations of the on-going sales & project management, specifically relating to the following essential functions: Relationship Building and Client Satisfaction, Quoting & Initiating New Projects Internally, Internal / External Project Management & Cooperation, and Prospecting & Business Development to work toward the long term account goals in line with the company vision
  • Haney
    Project Coordinator
    Haney Jan 2017 - Sep 2018
    Cincinnati, Oh, Us
    Primary Responsibilities include: Facilitate project kickoffs among cross-functional teams, provide necessary communication and information to various departments, procuring product and materials needed for projects, manage product inventory and tracking, monitor projects throughout the production cycle, verify accuracy of pricing & costs of projects, requesting necessary QA documentation, ensure projects and tasks are completed on time and accurate against the project's original scope.

Nicole Marks Skills

Human Resources Organizational Leadership Marketing Interpersonal Communication Project Management Leadership Sales Customer Service Microsoft Word Social Media Teamwork Microsoft Office Microsoft Excel Public Speaking Research Social Networking Powerpoint Time Management

Nicole Marks Education Details

  • Wright State University
    Wright State University
    Organizational Leadership
  • Sinclair Community College
    Sinclair Community College
    General

Frequently Asked Questions about Nicole Marks

What company does Nicole Marks work for?

Nicole Marks works for Genesys

What is Nicole Marks's role at the current company?

Nicole Marks's current role is Senior Customer Success Manager.

What is Nicole Marks's email address?

Nicole Marks's email address is nt****@****ent.com

What schools did Nicole Marks attend?

Nicole Marks attended Wright State University, Sinclair Community College.

What are some of Nicole Marks's interests?

Nicole Marks has interest in Social Services, Children, Civil Rights And Social Action, Education, Environment, Disaster And Humanitarian Relief, Human Rights, Animal Welfare, Arts And Culture, Health.

What skills is Nicole Marks known for?

Nicole Marks has skills like Human Resources, Organizational Leadership, Marketing, Interpersonal Communication, Project Management, Leadership, Sales, Customer Service, Microsoft Word, Social Media, Teamwork, Microsoft Office.

Who are Nicole Marks's colleagues?

Nicole Marks's colleagues are Feliciano Luis, Lakshmi Santosh Tungam, Zoe Peach, Manonmani Subburaj, Marvin Justine De Leon, Gareth Rees (Ccxp), Pamela Shull.

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