Specialties:- Career Challenges, Transitions and Burnout- Anxiety, Panic, and Stress- Couples Counseling- Trauma in Relationships- Substance Use Issues (Individuals & Family Members)- Sober Curious / Questioning Relationship with Alcohol

Spark EQ provides simplified strategies to enhance leadership & team performance. Our focus is on influential leadership, greater collaboration, trust, & accountability, leading through change, and strengthened emotional intelligence. Clients include Fortune 500 and growth organizations across numerous industries including, technology & software, fintech & financial services, retail, food service, professional services, healthcare, manufacturing, nonprofit, legal, and commercial real estate. SERVICES PROVIDED- Executive & Leadership Coaching - Team Performance Coaching- Workshops & Offsites- Organizational & Team Consulting

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Provided individual and group counseling for adults dealing with addiction and trauma in a residential treatment setting.

Oversaw recruitment, retention, succession planning, and talent management processes. Recommended and implemented pay structure revisions to align with organizational goals.Evaluated and implemented tools and processes to enhance agency workflow, resulting in measurable improvements.Defined new business strategies, driving a 40% increase in billings within one year through client retention and acquisition.Supervised client management teams and maintained high-level client relationships to ensure ongoing satisfaction and growth.

Achieved profitable and incremental sales through successful management and optimization of ongoing initiatives. Acted as change agent to inspire development of CRM program.Led a team of 17 people responsible for 360 view of the guest. Teams included guest data analytics, guest relations, guest experience survey, and email marketing.Significant contributor to the brand’s annual operating plan, including development of marketing initiatives, media strategy and budget planning.Managed agency media planning and buying teams consisting of 15+ key players and 5 daily contacts. Led national and local media optimization resulting in a 285% increase in MROI.Lead on cross-organizational team that developed and launched a new online and mobile ordering system.Led strategic redesign of Chili’s website, including management of website agency and creative development, which increased web traffic by 35%.

Increasing responsibility within the organization to further lead strategic planning efforts. Responsible for leading strategic development of client's approximately $90 million+ media plan, as well as oversaw day-to-day activity, including ensuring alignment between client’s marketing department, internal agency teams, as well as franchise and local store marketing partners.

Hired to launch an entirely new department within an advertising/PR agency. Set up all systems associated with the media department.Established agency’s first in-house PSA program, resulting in $1+ million of free media.

Developed national, multi-media plans for clients with budgets ranging from $2-$40 million.Launched an interactive media planning and buying department, creating a new source of revenue for the agency.

Learned traditional media planning process at a major, national advertising agency.