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Senior level business and technology executive and consultant with over 20 years of experience managing large scale, cross-functional marketing and technology programs, growing businesses, leading business integration, business operations and cost optimization efforts.I'm passionate about defining and guiding program vision and strategic direction – with a knack for big thinking while remaining focused on the details. With depth and breadth of operational and P&L experiences, I have successfully scaled portfolios, developed winning strategies, nurtured partnerships and managed stakeholders with exceptional execution. My experience spans multiple geographies and sectors including Telecom, Technology and Tourism. I have a natural instinct to create simplicity out of ambiguity and thrive in fast growth, forward-thinking companies. During my career I have worked for industry pioneers - Microsoft, AT&T Wireless, Expedia, Cingular, Symantec, T-Mobile, Program Planning Professionals and Sage.Areas of ExpertiseOperations:• Strategic planning • Program Management• P&L management• Global team leadership and development• Cross-organizational initiatives• Business transformation• Process improvementGrowth:• Product marketing strategies• Content marketing strategies• Digital management and transformation• Channel marketing• Sales enablement• Partner management• Business ScalabilityInnovation:• Product ideation and GTM• Design thinking• User experience (UX)• Price modeling• Strategic roadmaps
Interim Executive
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Executive - Vp Strategy And OperationsInterim Executive 2013 - PresentGreater Seattle AreaExpedia | Interim VP, Strategy and Customer Engagement (2019-2020)Created Conversation Platform and Customer Engagement (CPCE) three-year strategic plan which included annualized savings in operational cost from automation and an organizational pivot to revenue generation, from a B2B commercialization effort. Led operational execution for the AI-powered platform including 180+ global workforce of Operations, Marketing and Analytics professionals to deliver traveler and agent experiences supporting company brands including Expedia.com, Hotels.com, Travelocity, Orbitz and Expedia Business Solutions (B2B). Formalized playbooks to scale critical initiatives for a global team of 25000+ Expedia and partner agents within an omni-channel network leveraging our cloud services for a total transformation into a global ecosystem of Trusted Travel Advisors equipped to handle complex enquiries and deliver world class customer experience.Prior major client engagements: Symantec, Sage, Mobi, and venture capital firms (2013-2017)Initiated high-profile rebrand, launched digital marketing rollouts, and managed cross-functional teams delivering $3.4B in enterprise value for Symantec, Sage, Mobi, and venture capital firms. Developed ops restructuring strategies and Go-To-Market (GTM) frameworks yielding top-line value. Designed global Voice of the Customer experience program that automated insights at every stage of the journey.
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Executive Director (Ceo)Ada Developers Academy 2017 - 2019Greater Seattle Area -
Managing Sr. Principal ConsultantProgram Planning Professionals Limited 2011 - 2012Bellevue, Washington, United States -
Partner - Product Management And Marketing151 Advisors (A Momenta Partners Company) 2008 - 2010Greater Seattle Area -
Vice President, Americas RegionI-Mate 2007 - 2008Greater Seattle Area -
Director, Worldwide Channel MarketingMicrosoft 2005 - 2007Greater Seattle Area -
Executive Director, Channel And Integrated MarketingAt&T/ Cingular 2002 - 2005Greater Seattle Area
Nicole Buchanan Skills
Nicole Buchanan Education Details
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Bachelor'S Degree -
Master Of Science (Ms)
Frequently Asked Questions about Nicole Buchanan
What company does Nicole Buchanan work for?
Nicole Buchanan works for Interim Executive
What is Nicole Buchanan's role at the current company?
Nicole Buchanan's current role is Strategy | Business Transformation | Operational Excellence | GTM.
What is Nicole Buchanan's email address?
Nicole Buchanan's email address is ni****@****ail.com
What is Nicole Buchanan's direct phone number?
Nicole Buchanan's direct phone number is 142530*****
What schools did Nicole Buchanan attend?
Nicole Buchanan attended University Of Florida, Boston University - School Of Management.
What are some of Nicole Buchanan's interests?
Nicole Buchanan has interest in Exercise, Sweepstakes, Nascar, Reading, Sports, Golf, Photograph, Cooking, Electronics, Outdoors.
What skills is Nicole Buchanan known for?
Nicole Buchanan has skills like Strategy, Product Marketing, Cross Functional Team Leadership, Marketing Strategy, Go To Market Strategy, Business Strategy, International Marketing, Integrated Marketing, Mobile Devices, Strategic Partnerships, Program Management, Leadership.
Not the Nicole Buchanan you were looking for?
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2columbuspolice.org, gmail.com
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2fisherinvestments.com, multco.us
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Nicole Buchanan
Nashville, Tn2mnps.org, mnps.org1 +161531XXXXX
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