We're here to change the expectations around what your recruitment marketing agency can do for you. We partner across the spectrum of talent acquisition activity - not just managing advertising budgets. Transparency, approachability, candor and thought leadership are important values to us. Clients love us because we're smart, great at what we do, and we like to have fun. Our social impact project - Equal Opportunity Hires - aims to change the experience for underrepresented talent and employers committed to equal opportunity hiring. We connect community organizations with companies committed to DE&I and invest 15% of our revenue back in our non-profit and community partners. Come join the conversation. My remit in this role is to support our growing business by building a great team, challenging us to find new ways to add value, and putting in the process and infrastructure that make exceptional client partnerships possible.

Our goal is to elevate the recruitment marketing agency from simply managing advertising dollars to becoming a true partner across all talent acquisition challenges. We work with organizations that need expert advice on marketing strategies to attract the next generation of talent where they live: online.We specialize in bringing fresh ideas, continuous learning and a unique and robust partner ecosystem to the table. Coupled with radical candor and data-backed recommendations, our mission is to cultivate the highest level of trust and transparency with our clients.

Spark is a 501c3 non-profit serving low-income middle school students in communities across the Bay Area, Chicago and Philadelphia. They are committed to creating opportunities that forge the gap between what they are learning in the classroom and what they dream to accomplish later in life. Spark uses workplace experiences, mentoring and guided support to help students explore careers, build skills and find the right path to a successful future.During this time, Spark was going through deep and painful change following a series of key leadership departures that neglected core processes, critical knowledge transfer, and plunged the program into significant financial strain. I came on board to support the National Board of Directors in dissolving the National organization and enabling each region to qualify as a non-profit entity. Reporting into the Board Co-Chairs, I focused on underserved needs that changed (often at extreme speed) as new information became available:• Creating staged criteria for each region to “pass-go” and receive National Board approval to become an independent entity • Support regional Executive Directors: resolve issues, coordinate with outside vendors/consultants, set weekly meeting content and agenda, reduce volume of escalated concerns to Co-Chairs • Authoring copy for official Board communications (COVID policies, Board decisions, office closures)• Quickly pivoting as focus changed from transition management to program survival: supporting closure of Los Angeles program, financial discovery (outdated account ownerships and access), identifying and escalating red flags and risksOur partnership unfortunately ended early as the COVID-19 pandemic materially altered donations and program delivery, but I am grateful for the tremendous opportunity to better understand non-profit management. Moreover, I am glad to have played a small part in ensuring the program’s continued survival for the families and youth communities they serve.

In March 2015, I landed my "dream job" - a chance to be the Chief of Staff for a niche consulting firm. Melcrum was on a journey to transform a publishing and events business into a leading best-practices advisory firm. Reporting into the CEO as a member of the Executive Team, I was tasked with wherever business need was greatest, including:• Project managing a brand-new leadership team and ensuring adequate coverage for business-critical projects• Collaborated with CEO, VP Sales and MD Consulting to reposition Melcrum’s 20 year-old mission, vision and strategy to more accurately reflect current state. Coordinated between stakeholders, company owners and consultants to pinpoint key strategic pillars to take the company forward. Authored the official copy to launch new the purpose and mission statement• Spearheaded an 8-month project to nurture company culture: from employee focus groups through launching an engagement plan around our identified core values. Engaged employees to create a phased learning and deployment plan to create buy-in, while uncovering and addressing roadblocks • Sourced and hired rapidly expanding sales and consultant teams. Identified core competencies and created high-impact onboarding plans, more than doubling bench strength in 5 monthsMelcrum was acquired by CEB, and my prior knowledge of both organizations uniquely positioned me to enable successful integration by:• Creating 1) a strategic communication plan to segment employee audiences, perceptions, and align a message map and playbook for initial and ongoing communications, and 2) drafting client communications and FAQ resources for both firms• Ensuring tight coordination of information flow: eliminating commercial conflicts, stakeholder management, and facilitating a redundancy process that affected 90% of staff• Supporting for transitioning staff as well as those looking for new opportunities via company-wide career coaching, learning sessions, and interview prep

During my time at LinkedIn Singapore I had the unique privilege of being the second relationship manager hired in the region to serve SEA clients. I focused on helping both SME and Enterprise firms educate their organizations on the power of LinkedIn, and transform their talent acquisition processes via change management consulting. As we were in the early stages of opening the market, I also had the good fortune of being able to wear a lot of hats and contribute in many ways outside of my role: •Launched LinkedIn’s inaugural client event in Singapore: partnered with Marketing to plan content, secure local speakers, create a sales campaign to hit registration targets of 250 clients and prospects as well as manage event logistics. Planned client award luncheon by using data insights to nominate award winners, and personally co- hosted the awards ceremony.• Hosted a marquee session at LinkedIn’s very first global virtual conference with Singapore Post’s VP Talent Management on repositioning their talent strategy and employment brand in light of major organizational change. One of 9 sessions utilized to promote and market the event, attended by hundreds of LinkedIn clients and employees worldwide.• Served as “Acting Manager” to support the growing relationship manager team before local management was hired and during frequent manager transitions. Leveraged previous sales experience to create new onboarding and account transfer processes, coached and mentored less experienced team members, onboarded new hires and led weekly team meetings.• Partnered with newly-created Sales Effectiveness function to create a regional sales training program. Used lessons learned from selling in region to provide input into course content. Co-facilitated sessions on territory planning, and conducted sales bootcamp certification for new hires.

During my time in this role, I relocated to Tokyo, Japan and transitioned from an individual sales contributor into a commercial and consulting support role for our growing Human Capital product suite for Mid-Sized businesses. • Primary sales coaching and commercial support for team of four account managers and sales executives responsible for human capital practice growth targets for SMEs in a newly-entered market: Australia/New Zealand. • Primary Consultant for ANZ SME clients: versioned services to local market needs and identified client-specific solutions by applying quantitative analysis and best practices insight. Created scalable commercial opportunities by utilizing existing assets to create new services, and relaying these back development team in home office. • Recipient of President’s Circle Award in 2010, for outstanding performance.• Recipient of 2010 CEB Firm Values Award for Member Impact: the highest of employee honors awarded for outstanding contribution to product and/or service innovation. In 2010 helped launch highest performing new product in practice history: led team of account managers and sales executives to achieve 196% of annual sales goal for product in 4 months.

• Managed premier portfolio over $4.4M in contract value with team of two account management staff. • Responsible for complex, long-term contract negotiations, extending beyond my individual portfolio to include all purchases across a corporate HR buying center. • Sole account management representative on key business stakeholder team tasked with improving client-centric workflow by designing a new CRM system: worked closely with vendor and management consultants from needs analysis through organization-wide implementation. • Client retention taskforce member focused on Chief HR Officers at premier client organizations; identifed strategies to turn around problem client segments and negotiate difficult sales.

• Awarded portfolio of over 110 clients, including 40 Fortune 500, 25 Fortune 100/Global 500 and totaling over $3.6M in contract value. • Led team of two staff towards coordinating sales outreach, product marketing, and managing to revenue outcomes across entire portfolio. • Recipient of President’s Circle Award in 2007, for outstanding performance (awarded to top 10% of 120 account managers across the company). • Trip winner as #1 in company stack rankings for top performers in the second half of 2006.

• Managed portfolio of 80 clients including 25 Fortune 500 companies, responsible for day-to-day service and annual contract renegotiations with Chief HR Officers.• Sole staff member to achieve a 90% client retention rate in 2006.• Recipient of 2006 Firm Builder Award for exceeding annual revenue and client retention goals. • Recipient of 2 Million Dollar Club award, for exceeding $2M in annual revenue.

• Partnered directly with traveling sales executive to secure and schedule senior executive sales meetings with heads of procurement and supply chain at over 160 Fortune 500 and Global 1000 companies.