Nicole Bence Email & Phone Number

Brisbane, QLD, AU

Brisbane, Queensland, Australia

• I have worked in a part time capacity with Plumbing Logix while taking a step back from senior leadership roles to refocus my attention towards starting a family and raising a child.
• Provide administrative and finance support to the operations team
• Manage HR administration
• Lead the redevelopment of the company website
• Assist with the digital transformation of the accounting function, moving away from paper-based accounting practices

Mansfield, Queensland, Australia

• Provide private practice nutrition consultancy services to clients
• Deliver holistic and patient-centred care in collaboration with interdisciplinary medical and allied health professionals
• Influence positive transformation to improve client’s health and lifestyle

Brisbane, Australia

• Established, owned and operated a business (Nourished Body Nutrition) providing private practice nutrition consultancy services to clients.
• Embed business systems and develop all internal processes and procedures
• Develop and implement brand and marketing strategy, including social media channels and company website
• Deliver holistic and patient-centred care in collaboration with interdisciplinary medical and allied health professionals
• Influence positive transformation to improve client’s health and lifestyle

Brisbane, Queensland, Australia

• Rapidly rose to a senior leadership position with Tradelink in less than two years after delivering a range of key outcomes, including:
• Delivered a 10% growth in sales month-on-month and 21% increase year-on-year for active customers by developing and implementing a points-based customer loyalty program
• Influenced and led positive transformation of the National Customer Conference that improved stakeholder relations with customers, suppliers, and Team Leaders from across Australia
• Implemented end-to-end sales and marketing strategies that established consistent and cohesive business messaging and redefined customer value propositions
• Delivered improved timeframes and access to stock at the branch level by redefining and relaunching Customer Service Promises.
• Directed, managed, and produced quarterly Team Update videos from the Chief Executive Officer

Brisbane, Australia

Brisbane, Australia

• After demonstrating capabilities across a range of projects, including delivering a complete redevelopment of the corporate members and public access website, I rose to a key leadership role in which I developed and.
• Developed and implemented an intranet system that improved culture within the association, enhanced customer service provision, optimised operational efficiency and effectiveness, and increased staff satisfaction
• Established a key partnership with a production crew for the housing awards
• Developed and implemented the social media marketing strategy and channels from the ground up, improving the association's reach with members and other key stakeholders
• Delivered a 25% budget savings for 12-13 FY and 17% budget savings in 11-12 FY.

Brisbane, Australia

Brisbane, Australia

Brisbane, Australia

Brisbane, Australia

Brisbane, Australia

Bachelor Of Health Science, Nutritional And Dietetic Medicine, Distinction

Bachelor Of Business, Communication