- Provide comprehensive administrative support to the National Sales VP and SVP.- Participate in client onboarding, strategic planning, and prioritizing client communications.- Ensure exceptional client experiences with a customer-centric approach.- Support and actively participate in client meetings and sales strategy execution.- Collaborate with National and Regional Sales teams to maintain a cohesive sales environment.- Partner with Marketing to ensure brand consistency in presentations, collateral, and events.- Manage and maintain accurate CRM data in Salesforce in collaboration with Sales Operations Specialists.- Assist with proposals, RFP processes, and management of client portals.- Handle administrative tasks, including data entry, expense reports, event planning, and logistics.

• Liaise with prospective commercialization partners globally and introduce them to universities and institutions.• Engage and educate potential partners on the technologies developed in the clients' labs.• Provide monthly status reports and closeout reports to the Business Development Director.

• Manage client relationships for 17+ accounts providing strategic planning, project management, and QA support for a nationwide POS provider.• Serve as a trusted advisor to clients and build a strong rapport throughout the project lifecycle by sharing product details, pricing, and promotional recommendations. • Increase revenue and foster account retention by offering maintenance contracts, support services, and hardware/software upgrades to customers.• Partner closely with executive leadership to meet company retention and growth strategies by providing project planning, data insights, and account support. • Provide client recaps and insights to executive board with key learnings and recommendations to improve sales tactics. • Lead weekly status meetings with cross-functional teams, onboard teams on policies and procedures, and distribute project reports. • Monitor potential risks, develop mitigation strategies and contingency plans, determine escalation priorities, and implement actionable solutions. • Manage various retention and conversion projects for corporate clients with hardware procurement, contract renewals, and payment facilitation.

• Facilitated communication to internal and external teams, handling phone and email correspondence• Worked closely with upper management in planning projects and preparing related documents• Gathered information from customers to analyze, interpret, and address needs• Managed client questions, concerns, and critical issues to meet contractual expectations and preserve client relationships• Advised project collaborators concerning project details and deliverables• Assisted in planning and implementation of projects• Interacted with clients throughout projects to present updates, incorporate feedback, and redirect concerns

• Developed loyal rewards customer portfolios through superior customer service and enjoyable in store experiences.• Increased sales in department on a monthly basis.Served as department point of contact and team leader.• Identified opportunities to increase sales in other departments and worked closely with other sales teams. • Helped customers navigate store, complete sales and process returns.• Gained knowledge of the products, systems, and procedures to increase sales and complete assigned tasks.• Located items for customers by checking sister stores and online options.• Explained promotions and special offers to customers.• Resolved customer concerns using strong communication and conflict management skills.• Worked independently but within a team environment.• Accomplished multiple tasks in a fast-paced environment.• Rotated stock through clearance mark downs and special sales promotions.• Maintained a calm demeanor and managed issues professionally and according to company standards.

• Greeted customers in a timely, professional, and engaging manner to develop trust- based relationships. • Developed strong and loyal customer portfolios while increasing store revenue on a monthly basis. • Resolved client issues swiftly and effectively to ensure customer satisfaction.• Served customers by going above-and-beyond to offer exceptional support for all needs.• Worked effectively with diverse team to accomplish daily objectives and meet long-term goals.• Promoted products effectively by staying on top of offerings and prices.• Met sales quotas, frequently exceeding targets by taking advantage of upselling opportunities.• Helped staff accomplish sales goals through effective supervision, training, and motivational strategies.• Optimized sales strategies based on weekly, monthly, and quarterly progress against annual objectives.

• Sourced, interviewed, and placed physicians and mid-level providers in traditional and non-traditional practice environments.• Evaluated resumes and served as a liaison between the employer and the potential client.• Met staffing objectives through effective recruitment and detailed evaluations of job candidates.

• Assisted the Buyers with writing purchase orders, creating Excel spreadsheets, adding images to the inventory, updating a weekly newsletter, generating prices, and establishing price changes.• Assisted the Buyers in selecting products to be sold store front.• Made optimal buying decisions by regularly researching new trends and industry advances.• Provided customers with a thorough selection of merchandise that was accurately priced and tagged.• Assembled small accessories and displayed merchandise to appeal to the eyes and needs of the customers as well as provided a pleasurable shopping experience.• Managed incoming stock, including inspecting and documenting merchandise.• Updated products with new pricing for clearance racks and special sales.• Minimized product errors, carefully examining incoming shipments and properly tagging items.• Kept customer and storage areas presentable with frequent cleaning.

• Designed and created comfortable and functional environments that represented client’s lifestyle, taste, and budget. • Created interior designs looks by integrating client preferences with current fashion trends.• Worked on several projects with multiple clients simultaneously and completed tasks promptly and with minimal oversight.

• Assisted with the delivery of a child-centered learning environment which supported the child's developmental, physical, and educational needs• Communicated effectively with children, parents, guardians, and staff regarding children's progress and activities.• Supported a safe and developmental environment for all children, families, and staff.• Complied with all programs and regulatory guidelines and policies.• Worked cooperatively with other classrooms and learning center staff.• Created warm and welcoming learning environment supporting emotional, academic, and social growth and development.• Formed positive, trusting, and nurturing relationships with children.• Filled in during teacher absences to continue lessons and manage classroom.• Regulated classroom atmosphere and modeled appropriate behavior in pressured situations.• Tracked student attendance and administered daily assignments.