Nicole Joyner Email & Phone Number

Louisville, Kentucky Area

• Professionally meets and greets every visitor that enters/exits and/or calls the school to assess/answer their need.• Collaborates with school staff, social worker and family resource coordinator to develop interventions for students who are truant and develops individualized service plans to improve attendance. • Promote a culture of safety, respect and personal responsibility that leads to voluntary parental engagement.• Displays a cultural competency with members of the school community from all races, backgrounds and ethnicities.• Provides families with information related to the needs of their child and acts as a resource to parents/guardians by informing and referring them to family support activities and communicating the importance of school attendance. • Identifies problems and brainstorms potential solutions as it relates to attendance and behavior.• Maintain confidential, accurate records of student attendance, health, and other information.• Assists in any way necessary to promote a positive school culture and help remove barriers to student learning time.

I absolutely LOVE TEACHING! • Communicate, collaborate, and cooperate with colleagues, supervisors, and students.• Maintain, as fully as possible, the established routines and procedures of the school and classroom to which assigned.• Assume the responsibilities for instructing classes when a teacher is absent.• Assume other responsibilities for that teacher during the time the teacher is absent.• Assume responsibility for overseeing pupil behavior in class and during lunch and other activities.• Consult, as appropriate, with the principal or department or grade level head, before initiating any teaching or other procedures not specified in the lesson plans.• Maintain appropriate records including checking test papers, recording grades, student assignments for homework, projects and the necessary clerical work required to maintain student records for a teacher who is absent.• Provide for individualized and small group assistance for students as indicated by lesson plans.• Follow all district and individual school policies, rules and procedures to which regular teachers are subject and which good teaching dictates

Louisville, Kentucky

Louisville, Kentucky

• Served as a change agent to employees in efforts and adaptations to new policies and procedures a positive experience.• Supervise, assign, review and participate in the work of dispatchers who receive and process emergency and non-emergency calls; monitor phone and radio traffic to ensure procedural compliance; review case information entered into the computer system; conduct quality assurance feedback and coaching sessions with assigned employees at regular intervals.• Assess employees' compliance with procedure, assist in development of employee skills and abilities by providing constructive criticism, recognition and corrective action when necessary; conduct quality assurance feedback and coaching sessions with assigned employees at regular intervals; provide both verbal and written feedback involving the discipline process. Initiates commendations where appropriate.• Review statistical data which outlines center and employee performance; adjust schedules (breaks/lunch) as necessary to achieve performance goals.• Communicate with the public, subordinates, peers, supervisors; interpret, explain and answer operational and procedural questions, handle complaints from citizens, employees and external customers (patrol); complete notifications to appropriate agency or person (public information officer, command staff, etc).

New Albany, Indiana

Answered, evaluated and prioritized incoming telephone calls, communicating effectively with various callers to obtain complete information to determine urgency and need for dispatching police using a computer-aided dispatch (CAD) system, telephones, multi-channel radio, TDD (text telephone device for hearing/speech impaired), numerous computer databases and maps.Simultaneously maintained close contact with field units, communicating with department employees, other law enforcement and criminal justice agencies, emergency service providers and the general public to obtain and disseminate information.Retrieved information from automated files to respond to queries from a variety of sources by typing correct password keys, information masks or special alpha number string formats on computer strings.Inputed, updated, requested, transmited and queried information from a variety of sources to maintain current accurate records or to access databases for information, wants and warrant checks, intelligence, and/or driver license and vehicle registration checks by typing on a computer keyboard.