Nicole Joyner Email & Phone Number

Louisville, Kentucky Area

• Professionally meets and greets every visitor that enters/exits and/or calls the school to assess/answer their need.
• Collaborates with school staff, social worker and family resource coordinator to develop interventions for students who are truant and develops individualized service plans to improve attendance.
• Promote a culture of safety, respect and personal responsibility that leads to voluntary parental engagement.
• Displays a cultural competency with members of the school community from all races, backgrounds and ethnicities.
• Provides families with information related to the needs of their child and acts as a resource to parents/guardians by informing and referring them to family support activities and communicating the importance of school.
• Identifies problems and brainstorms potential solutions as it relates to attendance and behavior.

• I absolutely LOVE TEACHING!
• Communicate, collaborate, and cooperate with colleagues, supervisors, and students.
• Maintain, as fully as possible, the established routines and procedures of the school and classroom to which assigned.
• Assume the responsibilities for instructing classes when a teacher is absent.
• Assume other responsibilities for that teacher during the time the teacher is absent.
• Assume responsibility for overseeing pupil behavior in class and during lunch and other activities.

Louisville, Kentucky

Louisville, Kentucky

• Served as a change agent to employees in efforts and adaptations to new policies and procedures a positive experience.
• Supervise, assign, review and participate in the work of dispatchers who receive and process emergency and non-emergency calls; monitor phone and radio traffic to ensure procedural compliance; review case information.
• Assess employees' compliance with procedure, assist in development of employee skills and abilities by providing constructive criticism, recognition and corrective action when necessary; conduct quality assurance.
• Review statistical data which outlines center and employee performance; adjust schedules (breaks/lunch) as necessary to achieve performance goals.
• Communicate with the public, subordinates, peers, supervisors; interpret, explain and answer operational and procedural questions, handle complaints from citizens, employees and external customers (patrol); complete.

New Albany, Indiana

Answered, evaluated and prioritized incoming telephone calls, communicating effectively with various callers to obtain complete information to determine urgency and need for dispatching police using a computer-aided dispatch (CAD) system, telephones, multi-channel radio, TDD (text telephone device for hearing/speech impaired), numerous computer databases.