Nicole Brown Email & Phone Number

Kirkland, WA, US

Tukwila, Washington, US

Mission Manager for the Otter servicing vehicle at Starfish Space, a venture-backed startup founded by former Blue Origin and NASA engineers in order to realize a vision for autonomous, sustainable infrastructure in space. We are developing the Otter spacecraft to perform affordable satellite servicing for government and commercial customers, with missions.

• Aerospace Management Consulting; Strategy, Sales and Business Development, and Commercial Partnerships. Sample engagements:
• Advisor to Space Sector startups; Aspect Aerospace and The Radiation Team
• Business development for Satellite Ground Station Network (GSN) provider
• Strategy and Sales for Aerostrat, a SaaS aviation maintenance planning software startup
• Government and commercial relationships for UAS (drone) platform network provider

Bellevue, Washington, US

• Joined start-up reporting to the CEO; member of leadership team crafting and executing Go-To-Market Strategy.
• Built a world-class team including acquisition and integration of Kubos’ and Major Tom Cloud native Mission Operations product. Managed ground station partners (Leaf, Atlas, MS Azure, AWS et al) post integration.
• Closed multiple Major Tom satellite operations contracts increasing customer base by 20% YoY
• Prospected and built relationships with dozens of commercial customers that resulted in signed, confidential pre-launch MOUs for satellite remote sensor data product worth hundreds of millions over 5 years
• Submitted SBIR proposals to Government including DIU, AFWERX and NASA; won NRO Hyperspectral award
• Signed key industry partnerships including Microsoft Azure Orbital for on-orbit compute

San Diego, California, US

• Managed Boeing, a strategic, enterprise account. Drove double digit growth in data platform and analytic solution services.
• Closed $70+ M, 5-year deal achieving 274% of sales quota
• Cultivated CXO Account relationships and sold-into business units Teradata had not penetrated previously including after-market services and Defense and Space
• Partnered with Customer on hybrid cloud platform solution, and analytics-enable products for commercial market

Seattle, WA, US

• Joined leadership team to update TEAGUE’s strategy in travel and aviation, and to launch Airline Design Practice
• Updated Teague’s strategy and crafted 5-year plan focused on technology in travel and the Connected Passenger
• Launched new Airline Design Practice; crafted strategy, 3-year sales roadmap and marketing plan, projected P&L
• Closed six-figure, confidential client contracts with multiple national airlines
• Implemented improved sales operations and customer management process in multiple studios

Cincinnati, OH, US

• Served in GE leadership roles including strategy, commercial relations (sales, customer and partners) and marketing, during integration and beyond.
• Crafted strategy for a new GE business unit, Flight Efficiency Services (FES), a data and predictive analytics service business delivering comprehensive intelligence to customers
• Led government contract proposals; experienced with ITAR, and FAR Flow-Down requirements
• Negotiated $2.7 million subcontract under FAA NextGen SE2020 award: ITT Exelis (now L3Harris) - Naverus team
• Managed customer and supplier relationships (OEM, Airport, Airline and Air Navigation Providers) during Naverus integration into GE Aviation and beyond
• Forged strategic partnerships with major industry and technology companies like Boeing, Airbus, ITT and GeoEye (now MAXAR) to facilitate sale of integrated technologies

Cincinnati, OH, US

• Trusted member of startup team and proven strategist and problem-solver.
• Launched Customer Solutions; crafted customer engagement strategy, initiated customer roundtable, assured alignment with operations and implemented customer satisfaction KPIs and Net Promoter Score
• Led organizational restructure that resulted in regionally focused customer Key Account Management teams
• Managed customer and supplier relationships (OEM, Airport, Airline and Air Navigation Providers) during Naverus integration into GE Aviation and beyond

US

• Joined start-up management team reporting to a new CEO to define and execute a multi-dimensional business development platform; crafted strategy and built a global organization and team. Successfully acquired by GE.
• Defined and executed the Naverus business model, building a managed service organization that offered custom solutions – learned to fail fast and quickly revise product and pricing, as well as go-to-market strategy
• Led pursuit and negotiated close of Naverus’ single largest contract worth more than $30 million, a first of its kind nation-wide digital services Performance based Navigation (PBN) network
• Led cross-functional program teams of engineers, technical pilots, account managers and external influencers to ensure successful implementation of contract services and enterprise initiatives
• Managed global government relations, forged alliance with aviation industry organizations; ICAO, IATA & CANSO

Seattle, WA, US

• Joined an emerging business unit to advance global market expansion, brand licensing and joint product development. Oversight for business unit strategic and operational planning, as well as business development.
• Managed Starbucks’ Consumer Product Division Annual Operating Plan and three-year Strategic Plan in its entirety
• Developed business modeling and provided finance support for Starbucks’ new consumer product businesses
• Negotiated new consumer product business partnerships & supplier contracts including Hershey and HSN

Chicago, IL, US

• Negotiated airport and Air Traffic Management (ATM) services globally for United Airlines; influenced industry ATM operations standards and finance frameworks by partnering with IATA and ICAO. Led process improvement.
• Negotiated service level agreements with airports and Air Navigation Service Providers globally, saving United Airlines over $25 million through rate reduction and cost avoidance
• Managed $145 million operating budget including budgeting, forecasting, audits and foreign exchange issues
• Developed technology-enabled financial planning and analysis tools providing enterprise-wide tracking and auditing of operations and associated invoices saving $4.5 million over 3 years
• Managed United personnel at fifteen international locations as well as staff in Chicago (HQ)
• Directed United’s pursuit of unauthorized charges from Mexico and Brazil resulting in $12 million refund

Mba, Finance

Executive Space Course

Ba, Society And Justice (Pre-Law)