Nicole Calderón Email & Phone Number

Florida, United States

United States

Insurance Broker

Miami, Florida, United States

-Managed key accounts and processed purchase and sale orders-Conducted weekly, monthly, and annual sales projections-Oversaw KPI management and conducted inventory analysis-Contributed to production and sales planning, with a focus on logistics management and reporting

United States

Miami-Fort Lauderdale Area

Miami

-Planning and Execution of Improvement Projects-Conducting market research and analysis to identify opportunities and inform strategic decisions.-Developing long-term strategies to align with company goals and drive overall business success.-Creating and implementing strategies to drive sales growth and achieve business objectives.-Client Relationship Management: Building and maintaining strong relationships with key clients and stakeholders.-Managing and overseeing the recruitment department to ensure efficiency and effectiveness.-Operational Compliance Monitoring - Bright & BSE: Ensuring adherence to Bright's operational processes and standards.-Generating reports on key performance indicators (KPIs) for individual associates and teams, including relevant observations for the recruitment area.-Handling purchases in accordance with the assigned budget and annual planning.-Leading and mentoring the sales/operations team to enhance performance and achieve sales targets.

Florida, Estados Unidos

-Full Recruiting Cycle: Oversee the entire recruiting process from job posting, screening, and interviewing to hiring and onboarding.-Assist staff and maintain regular, effective communication with employees.-Receive and manage candidate documentation.-Submit biweekly reports on observations, accounts, and performance indicators.-Coordination: Work with operations teams to ensure smooth processes.

Ecuador

-Developing and implementing strategies to drive sales and marketing efforts.-Overseeing and guiding the sales and operations teams to achieve goals.-Designing and assessing internal processes to ensure efficiency and effectiveness.-Overseeing new projects from inception through evaluation to ensure successful outcomes.-Launching and managing e-commerce platforms to enhance online sales capabilities.-Creating and introducing new product lines to meet market demands and drive growth.-Establishing and maintaining a strong brand identity and presence.-Analyzing operational costs and planning strategically to optimize performance and profitability.-Monitoring key performance indicators (KPIs) and managing projects aimed at continuous improvement.

Ecuador

-Developing and implementing strategies to drive business growth and product success.-Overseeing categories including technology, home appliances, small electronics, and new business ventures.-Analyzing the product lifecycle, key performance indicators (KPIs), and sales patterns.-Leading the design and management of projects to ensure successful implementation and outcomes.-Conducting comparative analysis to evaluate performance against industry standards and competitors.

Ecuador

-Design Commercial and Marketing Strategies-Sales Supervision - Preventive Services: Oversee sales activities related to preventive services to ensure quality and efficiency.-Discover new market opportunities and propose effective product and service solutions.Creation, Measurement, Analysis, and Monitoring of Strategies and KPIs: Develop, assess, and track strategies and key performance indicators (KPIs) to ensure goals are met.-Lead and manage the development and implementation of preventive service packages.-Oversee commercial and logistical management within the optics sector.-Creation, Modification, and Analysis of Products and Services: Develop, adjust, and evaluate products and services to meet market needs.-Conduct comparative analysis to assess performance relative to industry standards and competitors.-Project Management: Manage and oversee projects to ensure successful execution and outcomes.-Management of Alliances and Corporate Agreements: Develop and maintain strategic partnerships and corporate agreements to support business objectives.

Ecuador

-Strategic Analysis of National Complaints: Conduct comprehensive analysis of national complaints to identify trends and areas for improvement.-Develop and implement action plans in collaboration with support and operational teams.-Analysis and Restructuring of Continuous Processes: Evaluate and optimize processes to enhance efficiency and resource utilization.-Project Management: Oversee and manage projects to ensure successful execution and delivery.-Monitor and analyze performance indicators to track progress and identify areas for enhancement.-Manage relationships with suppliers to ensure quality and cost-effectiveness.-Present key performance indicators (KPIs) to clients, particularly insurers, to demonstrate performance and outcomes.-Creation of Campaigns and Activations: Develop and implement campaigns and activations aimed at creating impactful experiences for external clients.-Conduct monthly meetings with department heads to review KPIs and discuss opportunities for improvement.-Professional SAC Instructor: Provide professional training and instruction in Service and Customer Care (SAC).-Develop and design protocols to standardize and enhance service delivery.-Creation of Service Policies Manual: Compile and create a comprehensive manual outlining service policies and procedures.-Evaluation of Protocols and Guides: Assess and update service protocols and guides to ensure they meet current standards and needs.

Guayaquil, Ecuador

Internal SAC Modules Instructor: Provide training and instruction for internal Service and Customer Care (SAC) modules.-Create and implement a strategic plan to enhance customer service.-Oversee and manage projects, ensuring they are executed effectively and meet objectives.

Bachelor Of Business Administration - Bba, Business Administration And Management, General

Máster En Dirección Comercial Y Marketing, Project Management