Nicole Cantin Email & Phone Number

Orlando, Florida

Miami/Fort Lauderdale Area

Planned and performed migration of 400 user firm from legacy Exchange 2003 to Exchange 2010.Created desktop image standard and developed distribution model for core operating system and applications, including customization, upgrades, registry modifications, hardware driver deployment, printer management, and more through a centralized management solution utilizing Desktop Authority (formerly ScriptLogic and Kixtart) and Windows 2008 Group Policy Objects (GPOs) across the entire enterprise.Worked with Citrix Partner on preparation for deployment of new XenDesktop VDI project.Created, implemented and maintain firm’s intranet using SharePoint, including add-on plug-ins for advanced SharePoint functionality.Created and managed firm’s email signatures, disclaimers and auto responses using Exclaimer Mail Utilities and Auto Responders, providing a consistent branding to the firm’s email identity.Member of the case management upgrade, migration and deployment team for ProLaw. Involved in all aspects of designing and customizing software for firm’s Collection/Foreclosure practice group. Created document templates and SQL stored procedures to automate the document assembly process, enhancing the overall efficiency of the practice group. Available to act as the firm’s case management administrator, when needed.Create and maintain firm contacts, lists, folders, user accounts and user permissions in the firm’s primary CRM system, InterAction. Manage working lists, automated exports and reports in Windows Client as well as Web Client. Maintained and implemented software patches and upgrades to the application server, database and user desktops. Acting as firm’s Data Steward, managing data change requests.Led the project to replace the firm’s legacy dictation process by installing, configuring, and deploying a cutting edge digital dictation system, BigHand, enabling the end-users to dictate with both handheld devices as well as their mobile phones.

Greater Boston Area

Web Design

Education record