• Supervise clinical and clerical staff of 16 in a multi-specialty practice that provides care to approximately 150 patients a day• Provide solutions for staffing discrepancies• Collaborate with one RN in maintaining a calm environment in caring for patients• Serve as liaison between patient and Healthcare Providers, Social Workers, Case Managers, pharmacies, and insurances• Provide patient care and education on chronic health issues including, but not limited to, hypertension, Diabetes Mellitus, hormone imbalances, orthopedic concerns, nutritional deficiencies, and behavioral health problems• Consistently commended by supervisor and physicians for handling difficult situations involving patients and/or their families• Designated as Super User for the company-wide implemented EHR systems, Athena and Horizon Healthsphere• Implement New Jersey Immunization Information System in maintaining accurate immunization histories• Attend training sessions to maintain up to date knowledge on standards in healthcare

• Designated to various offices within Summit Medical Group to fulfill responsibilities of Office Supervisor, Registered Nurse, and Medical Assistant• Provided direct patient care in compassionate, professional manner• Handled patient intake, obtained vital signs, and performed and analyzed point-of-care testing• Triaged patients via phone and face-to-face encounters• Administered medications and vaccines• Ensured safe medication compliance• Trained new and seasoned employees on company-wide EHR system and workflows

•Managed and trained new sales associates by orienting, coaching, and communicating job expectations•Promoted and increased farmers' market, grocery, and internet sales•Assisted in creating new flavors for baked goods

•Managed a team of three nurses and three physicians•Provided attentive customer care in fast-paced office setting•Trained new nurses on established workflows