Account Manager
Account Managers connect with prospective clients and set up an introductory meeting to learn about hiring needs and present services. They become engrained in the client's business by building relationships through meetings, lunches, and customer events. My accounts include Facebook, Cisco, Walmart and Intel.• Elevated selling by partnering with internal cross-functional teams to understand customer goals and key performance metrics and exceed those goals throughout the project.• Project and program management experience; knowledge of key concepts including phases, plans, deliverables, scope and tasks.• Manage customer activity with CRM tools for maximum efficiency and visibility, with carefully executed follow-up to closure on open issues.• Ability to prioritize multiple responsibilities, balancing client deliverables on multiple projects as well as internal obligations.• Work closely with Finance on billing set up and invoicing.• Working knowledge and experience with contracts and contract negotiations.• Dynamic personality able to effectively engage and influence a variety of audiences at all levels of a business.
