- Participated in various projects and daily scrum that were delivered using Agile methodologies and worked closely with the business users to deliver business requirements, including the review and sign-off within the agreed timeline.- Reviewed and clarified business requirements with various stakeholders, including business and IT teams.- Prepared and documented the user requirements for multiple IT initiatives.- Coordinated the preparation of the project proposal, such as man effort, cost estimation and project timelines, to support the funding approval process for business and IT initiatives

- Performed geospatial data analytics for customer demand analysis using Python.- Visualized and presented the insight from data to the management level of the collaborator.- Investigated and resolved operations problems with data analytics- Automated the process and provided support on ad hoc tasks.

- Provide daily data analysis and insights using Power BI to support business planning.- Develop user requirements, create user stories and translate users’ ideas into functional specifications using Jira and Confluence.- Handle multiple system development projects, support UAT to system deployment and post production check.- Enhance process automation using VBA and provide support on system connectivity.

- Collaborated with the largest accessible transportation organization in Hong Kong to design and evaluate the computerized vehicle schedule systems.- Analyzed the operation performances: vehicle utilization, traveling time and number of orders.

- Worked with a Fortune 500 company to develop an excess inventory redeployment strategy for managing inventories among 87 depots in the Asia-Pacific region. - Developed a user interface with business intelligence to identify excess inventories allocation.- Proposed excess inventories redeployment solutions for the inventory reduction of several hundred thousand USD.- Published research results in the International Journal of Internet Manufacturing and Services.