Market research and re-design of the software based on the current user’s needsCreation of the business modelDevelopment of the commercial areaCreation of the software tutorialsManagement of the legal bases and elaboration of the terms of use, privacy and cookies

Market research Management of the relationship between the company and clientsIdentification of the perceived value of the company's products and services and better communication methods and channelsManagement in the elaboration of system tutorials, chat positions in social media and customer attendance service operationsProspection of new institutions and sellersCreation of the website tutorialsManagement of the commissions earned by the marketplace and the donations payments, internationalization business plan, legal bases and elaboration of the terms of use, privacy, and cookiesDevelopment of new products and toolsConduct market analysis and monitor the competitive environmentEvaluation of the business potential for new product ideas or product improvementsDrive product definition process for new product developmentsDefinition of customer and market requirementsIdentify market opportunities and define product vision and strategyUnderstand customer needs and gather product requirements to develop new products and to enhance existing productsUse of Kanban methodology and online tools such as SendGrid, MailChimp and Zendesk