Nicole De Costa Email & Phone Number

Toronto, ON, CA

North York, Ontario

• Provide support for life insurance advisors to in force pending business
• Developed great communication skills corresponding between external and internal representatives
• Support management and other team members with inquiries and investigations on escalated cases
• Incorporated in many roles on the team including planning team events to encourage our teamwork and workability

Whitby

• Developed programs that adhered to the student's learning
• Developed skills in teaching, and providing compliments and constructive criticism

St. Catharines, Ontario

• Advertised promotions; greeted customers; performed cash and debit/credit transactions
• Organized merchandise into stock room
• Assembled displays and assisted store managers
• Cleaned, organized and maintained merchandise tables

St. Catharines, Ontario

• Balanced and maintained cahier’s bank; performed cash, debit/credit transactions
• Handled returns; customer inquiries and upsets
• Learned skills in upselling and finding different options to meet the client’s need
• Received and organized new shipments of products

Whitby & Ajax, Ontario

• Data entry; grade students work; organize work booklets
• Directly assisted the manager and helped manage the centre
• Trained new employees and provided support regarding parent inquiries
• Became a leader within the environment and supported my colleagues in their obstacles

Whitby, Ontario

• Developed programs and lesson plans that adhered to the student’s needs
• Tutored children between the ages of 4 – 12
• Provided feedback to parents and advised how to they can support their children

Bachelor Of Arts (Ba), Child And Youth Studies And Music

Completed Bachelors Degree in Child and Youth Studies with a Minor in Music.

Education record

Activities and Societies: Leader and organizer of the annual Multicultural Night event.