Nicole De Luca Email and Phone Number
As a client advisor at Louis Vuitton, I achieve individual and team objectives, advise clients across the brand and all product categories, handle and execute a complete range of inquiries and requests. I have developed strong sales and customer service skills, as well as a keen sense of luxury and fashion. I am a qualified interpreter and translator, with a master's degree in conference interpreting and specialized translation from SSML Gregorio VII and a bachelor's degree in linguistic and cultural mediation from UNISTRASI. I worked as interpreter from Italian to English for engineering Master’s lessons at Sapienza Rome University and for various events and conferences. I am fluent in Italian, English, French, German and have a passion for languages and cultures. I'm improving my abilities in Chinese too.I am a bright and receptive person, who can communicate well with people at all levels. I am a quick learner and willing to adapt to any job that involves the use of languages. I am motivated by challenges and opportunities to grow and learn. My goal is to leverage my linguistic and sales expertise to provide exceptional customer experiences.
Louis Vuitton
View- Website:
- louisvuitton.com
- Employees:
- 14345
-
Client AdvisorLouis Vuitton Aug 2023 - PresentBruxelles- Drive and achieve individual and team objectives and be accountable for service level as well as sales results.- Advise Clients across the Brand and all product categories.- Handle and execute a complete range of inquiries and requests including (but not limited to): product availability and holds, transaction history, shipping/order status, fielding messages for store associates, store information or location, after sales service support, policies, customer service issues, etc.- Engage with Clients to develop long-term relationships, leveraging different client telling tools, in order to foster Brand loyalty.- Maintain the highest degree of customer service every day by demonstrating exemplary service leadership in the areas of phone quality, complaint resolution, product awareness, and store relations -
Exam InvigilatorCambridge Assessment English Apr 2022 - Aug 2023Rome, Latium, ItalySupervisor during the exams. -
InterpreterSapienza Rome University Apr 2022 - Aug 2023RomeInterpreter from italian to english of lighting engineering lessons for international students attending an architecture master degree. -
TutorTemple University Feb 2022 - Feb 2023RomeI support the teachers of the italian classes at Temple University, which is american. I also give private lessons to the students when they need additional explanations. -
ReceptionistSperlonga In Camper Jul 2020 - Sep 2020Sperlonga, Latium, ItalySupervised the arrival and departure of all guests coming into the hotel. Monitored all reservations. Evaluated all guests payments and determined appropriate credit checking procedures.Managed all queries coming from customers and provided appropraite reply.
Nicole De Luca Education Details
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Conference Interpreting -
Liceo Linguistico Piero GobettiLanguages
Frequently Asked Questions about Nicole De Luca
What company does Nicole De Luca work for?
Nicole De Luca works for Louis Vuitton
What is Nicole De Luca's role at the current company?
Nicole De Luca's current role is Digital Client Advisor @ Louis Vuitton | Multilingual Sales Expert | Interpreter & Translator.
What schools did Nicole De Luca attend?
Nicole De Luca attended Ssml Gregorio Vii, Unistrasi, Liceo Linguistico Piero Gobetti.
Who are Nicole De Luca's colleagues?
Nicole De Luca's colleagues are Aaron Wigfall, Alison Church, Agnès Cohen, Aliza Suasdi, Sophie Dunand, Nikita Ibraimkulova, Katia Smajlaj.
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