Nicole Demeter Email & Phone Number

Hamilton, Nj

· Directly responsible for Hiring & Retention and Workforce Planning of a department with over 70 employees including interviews, hiring authority, onboarding, compliance training, and professional development.· Routinely engaged with General Manager and Managing Partners to ensure department and staff had required resources and training to meet departmental and company objectives. · Led Talent Management and succession planning of department in coordination with Human Resources and General Manager.· Developed and Presented Data Analysis Reports to General Manager/Managing Partners on class customer usage and staffing metrics.· Researched and presented industry trends to General Manager/Managing Partners resulting in Policy Planning that increased customer penetration by over 10%.· Project Management responsibilities included planning, budgeting, and execution of multiple events including monthly/quarterly activities and fundraisers.· Budget Planning and Resource Management responsibilities included procurement and maintenance of club equipment to ensure 100% reliability and readiness for customer utilization.· Expertise in Microsoft Office developing Publisher and PowerPoint documents to disseminate Marketing information and performing Data Analysis using Excel to manage class schedules and perform customer satisfaction analysis to drive business decisions.· Applied Conflict Resolution to customers and staff addressing member dissatisfaction and staff behavior issues.

Lawrenceville, Pennington, West Windsor Nj

• Supported women in all stages of motherhood and provided them opportunities to workout with children present.• Provided fun and educational activities for infants, toddlers, and young children during the workout experience.• Collaborated with Franchise Owner to increase clientele and reduce attrition rates.• Participated in weekly play dates and monthly Mom’s Night Out activities to foster community amongst participants.• Attended community events with franchise owner to generate new business• Assisted Franchise Owner with all aspects of marketing including social media postings new client emails, and mailing list email blasts

· Managed staff of over 40 teachers and paraprofessionals leading development of lesson plans to address Behavioral Disabilities, and Language Learning Disabilities of children. · Responsible for Employee Coaching and Professional Development of staff in the domain of Behavior Management.· Utilized Conflict Resolution and Organizational Behavior Management to address staff behavior and ensure fidelity of training programs.· Selected to Present and Speak at multiple school district wide professional development events related to Behavior Change, Education, and Learning Styles.

· Responsible for Hiring & Retention and Workforce Planning for a company of 10-20 teachers. · Led Policy Development of Mission & Vision Statements, Human Resource Manual, Employee Coaching and Progressive Discipline Policies.· Facilitated daily operations for Director including generating new business opportunities, Social Media Marketing and Customer Outreach.· Selected to Present and Speak at multiple statewide and National Conferences related to Autism, Education, and Behavioral Management.

· Developed and led a yearlong On the Job Training Program for staff of 25 professionals.· Expertise in Microsoft Office performing Data Analysis using Excel to graph and analyze behavior and provide Employee Coaching to staff implementing behavior change and teaching strategies.· Developed and led monthly Staff Training workshops in collaboration with the Director of Professional Development.

Graduate Certificate, Applied Behavior Analysis

Completed advanced coursework in Applied Behavior Analysis including: functional assessment, reinforcement, punishment, behavior momentum.

Masters In Law And Social Policy, Law And Social Policy

Master'S In Social Service, Social Work

Completed coursework and supervision to become Licensed Social Worker and School Social Worker Conducted specialized project on Educating.

B.A., Political Science

Activities and Societies: Pi Sigma Alpha, National Political Science Honor Society Rutgers University Pre-Law Society- President 1999-2000.