Nicole Devlin Email & Phone Number

New York, Ny, Us

Jersey City, New Jersey, United States

Executive Director - Head of the Global Technology Change Management Center of Excellence team providing strategic advisement for large-scale (55k+ employees), Operating Committee-level transformation priorities; Successfully drove each engagement through thought leadership, cross-function partnerships, an exemplary understanding of business challenges, creative solutioning and impeccable implementation. Accomplishments include:> Led a team to design and implement a robust change strategy for a large-scale operating model shift to a product aligned organization (20k+ people today, 50k+ future state). Conducted change impact analysis by stakeholder group, identified friction points for impacted audiences, and designed solutions to mitigate friction and ease transition. > Worked with technical leadership to strategize how to ignite new mindsets and behaviors required to modernize our technology tools, working practices and infrastructure. Articulated key behaviors needed to modernize in a way that was consumable for employees; determined success metrics to evidence shifting behavior; o Designed and implemented activities to ignite a groundswell around new behaviors and practices (examples include leadership role modeling, storytelling, change networks, and awareness sessions) > Worked with the Global CIO, Head of HR, and subject matter experts to reimagine the technology talent strategy. Led the creation of a sustainable change plan to help employees, managers and leaders navigate the broad and dramatic shift that resulted; Articulated strategy into relatable, authentic narrative to effectively communicate to employees to garner buy-in, collectively design and drive the future state; Implemented the narrative as a series of engagement activities focused on each aspect of the strategy departing from the status quo.

Greater New York City Area

Vice President – Led several complex, high-impact initiatives that resulted in faster, more efficient transformation across Global Technology for key strategic priorities. Examples include: > Implemented the first change measurement technique at the bank to capture data on progress of transformation priorities, change adoption, sentiment trends across the organization (50k+ people); o Single-handedly rolled-out the survey across 50k people with a consistent 20-30% response rate over 4 data gathering cycles; Analyzed results for each cycle and made recommendations for change initiatives that would maximize the ability of the organization to navigate change> Designed, built and implemented first ever internal technology conference, specifically focused on how our technology business is transforming. During the experience, employees are immersed into the detail of the technology strategy over 2-3 days allowing them to quickly understand the role they play in supporting the transformation strategy; Implemented this conference across 18 locations in its first year, reaching approximately 18k people, earning a 98% participant approval rating> Critical team member that contributed to the design and implementation of Manager Excellence initiative impacting 12k managers; Designed focused efforts to reshape how managers are recruited, promoted, developed and assessed> Founded and led a network of change agents in 20+ key locations to support implementation and foster a groundswell around transformation priorities> Built and implemented change program for managers to help them better lead their teams through change; Trained 6k managers over 3 months delivering 100+ sessions globally> Managed a small team while leveraging cross-firm partnerships to collectively achieve business results; Prioritized investment in growing talent through coaching and mentoring directs and other colleagues

Vice President/Associate – Business Management & Strategic Initiatives; Supported 100+ people and 20+ programs as a business manager overseeing a $50M budget > Created and maintained financial forecasts and analyzed monthly financial statements > Monitored organizational effectiveness metrics and maintained organizational design> Analyzed datasets, summarized key themes, and developed recommendations for senior leaders> Designed presentations for c-suite leaders> Helped shape the design of strategic programs, outlined and executed implementation plans> Implemented consistent collaboration tools and project management practices

Associate - Feb 2014 - Sept 2014Analyst - July 2011 - Jan 2014Project Manager for University Engagement Program

Newark, De

Personal and Workgroup Productivity Team

Collegeville, Pa

Master Of Business Administration (Mba), Strategy, Fintech, Product Management

B.S., Marketing, Operations Management

Activities and Societies: . Alpha Xi Delta Sorority (Theta Gamma Chapter), Alpha Kappa Psi Business Fraternity (Omega Alpha Chapter).