Nicole Devorss Email & Phone Number

Duarte, California, United States

Provides patient related tasks under the order, direction and immediate supervision of a licensed/certified rehabilitation therapist. The l therapist shall determine those patient related tasks that can be safely and effectively performed by the aide.Assists the licensed/certified therapist in performing patient related tasks such as observation of the patient, transport of patients, physical support during gait or, transfer training, demonstration of proper exercise or activity technique, and non-patient related tasks such as housekeeping duties, clerical duties and similar functions.Responsible for data management, including data input, maintenance of data base, and data reporting as required. Interacts effectively both inter and intra-departmentally on a regular basis for planning and coordination Prepares treatment areas and equipment for patient treatments.Maintains established levels of supplies including linens, patient educational materials, etc. Participates in education programs and inservice meetings as required.Communicates effectively with all levels of staff. Fosters the development of teamwork within the department while meeting the needs of departments being served.Attends meetings as required.Maintains therapy equipment and inventory of departmental supplies.

Duarte, California, United States

Guest/Patient Service: * Meets, greets and assists patients, guests and colleagues with way finding (providing directions), obtaining wheelchairs and providing transport from the parking areas or external areas of campus into buildings. * Acknowledges and greets patients, guests and colleagues with a professional and friendly demeanor. * May accesses patient information to confirm appointment times, appointment locations and room numbers to guests. * May provide some concierge services to assist patients and guests with accessing Internet information (e.g., driving directions, restaurants, shopping and amenities) within the City of Hope and local community. * Ensures that patient and business confidentiality is maintained at all times. * Demonstrates a willingness and ability to help others at all times. * Coordinates patient needs with other departments.Training and Special Assignments: *Demonstrate effective critical thinking ability to triage complex situations and facilitate positive resolutions. Responsible for training new lobby ambassadors according to the standards set forth by the department. Ensure uniform standards are being met. Execute special assignments as needed as directed by the Lead/Supervisor for the department. Responsible for the replenishment of the ambassador stations (cleaning supplies, office supplies, PPE). Safety and Risk Management: * Corrects and/or reports safety, maintenance and cleaning needs. * Responds to Code Blue and Code Red emergencies with appropriate equipment. * Follows site specific safety and security procedures. * Practices preventative safety procedures as set forth by City of Hope, including safe lifting techniques. * Uses only equipment trained to use and operates all equipment in a safe manner. * Is knowledgeable of hospital disaster codes and response plans. * Follows City of Hope standard operating procedures for disaster codes and response plans.

San Dimas, California, United States

Pomona, California

Voted amongst peer group and leadership as Partner of the Quarter immediately after eligibility for consideration.Continually developed the Starbucks network ensuring high quality product and customer satisfaction.Supported the organization’s weakness of staffing issues by communicating with the team to resolve their schedule discrepancies.Collaborated directly with leadership to prevent daily food and drink waste maximizing store profits and minimizing liabilities.

Azusa, California

Mastered interpersonal communication skills through managing and developing aspiring talent within the store. Selected amongst peers to handle situations from asset management to team development. Significantly improved store revenue by developing the relationship with Azusa, CA through civic engagement.Worked on social media and marketing for sales.Trained future store owners on the overall store operations.

Los Angeles, Orange County

Worked side by side with new clients and built long-term relationships with current clients.Conducted contracts and accountability with clients and venues.Assisted with the setup and takedown of sound and light equipment valued at $5,000.

Azusa, California

Conducted all cash management, scheduling, and leadership store operations.Focused on the customer experience and building relationships with Azusa Pacific University and the Azusa Community.Maximized efficiency and productivity while delivering a superior, quality experience.

Glendora, California

CashierPerformed sales floor work for the store.Greeted guests with a smile and promoted weekly sales.Kept inventory of on the floor merchandise.

Master Of Science - Ms, Communication Sciences And Disorders

Certification, Speech-Language Pathology/Pathologist

Bachelors Of Science, Criminology

Associate'S Degree, Administration Of Justice, Administration Of Justice, Institutional Honors: High Honors

Activities and Societies: Swing Club Associate's Degree, Social and Behavioral Sciences Institutional Honors:High Honors Associate's.