Nicole Frazier Email & Phone Number

Cincinnati, OH

Cincinnati, OH

Cincinnati, OH

Consulting for financial services companies in Cincinnati and Louisville to support regulatory projects through project manager and business/ data analyst roles.

• Served as product manager for the producer web portal, guiding my team and indirect reports as well.
• Understood the business vision and strategies, worked directly with subject matter experts, technical leads, and business areas to create application systems and architectures to support those strategies. This included.
• Spent time in the market to understand our user's needs and identify innovative solutions for current and future enhancements.
• Partnered with our producers to create solutions that aligned with their needs, business processes and how they consumed information.
• Provided our sales and additional support teams with the necessary technical expertise to enable them to efficiently support enhancements to the web portal.
• Acted as first point of reference for numerous web portal related inquiries while working collaboratively with colleagues in Marketing Communications, Legal / Compliance, Corporate, IT and various Sales & Operations.

In this position, I lead a systems team of 4-7 employees that were responsible for: * Open systems focusing on unit value calculations, in-house front end annuity application entry, IVR systems, and other various annuity operations PC applications. * AnnuityNet and Affirm vendor hosted annuity order entry solutions* DTCC processing and various internal.

Provided a wide array of services including but not limited to requirements gathering, system design and implementation. Responsibilities included identifying and implementing ways of improving the effectiveness of business processes by working with the business units to review the current processes and define the future processes.

Designed, developed and tested various functions in support of a large scale billing system for a wireless service provider that provides 2.5 million invoices per month. Demonstrated solid verbal and written communications skills in addition to good analytical skills. Exhibited the ability to work as a member of a team and to work under deadlines. Quality.

Edited and revised procedural/set-up manuals, announcement letters and brochures for Lexmark products. Supported the network and corresponding software. Trained others in use of the programs. Promoted security measures through communication with peers concerning login/shut-down procedures and other issues.

Bachelor’S Degree, Mathematics And Computer Programming

Minor in Business Administration Graduated Summa Cum Laude

Xavier Leadership Foundations Certificate

Over course of the year, attended eight days of core leadership curriculum include Foundations of Business Leadership, Making Strategy.

High School

Class Valedictorian