Nicole Dhanraj Ph.D, Shrm-Scp, Cssbb, Cpps, Gphr, Pmp, Cra, R.T(R)(Ct)(Mr) Fahra

Nicole Dhanraj Ph.D, Shrm-Scp, Cssbb, Cpps, Gphr, Pmp, Cra, R.T(R)(Ct)(Mr) Fahra Email and Phone Number

Chief Operating Officer @ Service to Success
Flagstaff, AZ, US
Nicole Dhanraj Ph.D, Shrm-Scp, Cssbb, Cpps, Gphr, Pmp, Cra, R.T(R)(Ct)(Mr) Fahra's Location
Flagstaff, Arizona, United States, United States
Nicole Dhanraj Ph.D, Shrm-Scp, Cssbb, Cpps, Gphr, Pmp, Cra, R.T(R)(Ct)(Mr) Fahra's Contact Details

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Nicole Dhanraj Ph.D, Shrm-Scp, Cssbb, Cpps, Gphr, Pmp, Cra, R.T(R)(Ct)(Mr) Fahra phone numbers

About Nicole Dhanraj Ph.D, Shrm-Scp, Cssbb, Cpps, Gphr, Pmp, Cra, R.T(R)(Ct)(Mr) Fahra

"Excellence Through Perseverance"Hi! Glad to connect with you! I'm here to help you conquer healthcare business challenges, ace strategic hiring to include sourcing and placing candidates, and engineer growth through process optimization, that is increasing efficiency and thus profits. 💼 Operational Maze Navigator:Ever felt lost in operations? I help you streamline processes and boost efficiency—transforming chaos into a well-oiled machine.👥 Strategic Hiring Maestro:Tired of hiring hurdles? Let me get you A-players to elevate your team and propel your business forward, I got a strong pool of talent for you to tap into!🌐 Results-Driven Insights:I help you engineer growth. Let's use analytics to customize solutions for YOU🔍 Personal Insight:Through revamped processes, we cut costs by 20%, achieving a 25% surge in productivity in just 90 days!💬 Ready for Transformation?Need help to enhance your operations, and build a powerhouse team? 📩 Message me for a chat.

Nicole Dhanraj Ph.D, Shrm-Scp, Cssbb, Cpps, Gphr, Pmp, Cra, R.T(R)(Ct)(Mr) Fahra's Current Company Details
Service to Success

Service To Success

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Chief Operating Officer
Flagstaff, AZ, US
Employees:
6
Nicole Dhanraj Ph.D, Shrm-Scp, Cssbb, Cpps, Gphr, Pmp, Cra, R.T(R)(Ct)(Mr) Fahra Work Experience Details
  • Service To Success
    Chief Operating Officer
    Service To Success
    Flagstaff, Az, Us
  • Journal Of Digital Imaging
    Journal Reviewer
    Journal Of Digital Imaging Apr 2022 - Present
    Review editor for imaging papers
  • Mtmi - Medical Technology Management Institute
    Radiology Lecurer
    Mtmi - Medical Technology Management Institute Aug 2020 - Present
    Milwaukee, Wisconsin, Us
  • Act Now Education
    Director Of Webinar-Educational Development/Magazine Editor
    Act Now Education May 2020 - Present
    Ellicott City, Maryland, Md
  • Hnd Consultancy
    Chief Executive Officer
    Hnd Consultancy Oct 2019 - Present
    I specialize in empowering small businesses, to reach their full potential through tailored and results-driven strategies. With my expertise in strategic growth, business development, and operational excellence, I help my clients achieve sustainable success.
  • Hnd Consultancy
    Higher Education & E-Learning Training| Workforce Development| Curriculum Design Consultant
    Hnd Consultancy Sep 2019 - Present
     Conduct training sessions for the workforce, topics include coaching for higher performance, and communication skills for managers. Apply subject matter expertise for the development of content and instructional design for various types of curricula for colleges and universities. Some clients include University of Guam, Focus Eduvation, and Independence University Topics include pharmacology, medical and surgical asepsis, human anatomy, physiological immunities and the endocrine system, microbiology, biology, healthcare reform, cardiopulmonary, ECG, healthcare leadership, epidemiology, coding, phlebotomy, general leadership, and human resource management Use positive change management tools such as appreciative inquiry to facilitate training in areas such as workforce and organizational transformation
  • Walden University
    Contributing Faculty – Doctoral Committee Member | Chair
    Walden University May 2019 - Present
    Us
    Contributing Faculty – Doctoral CommitteePhD Health Services Program, Colleges of Health Sciences / Management & Technology Educate students via online technology and resources to counsel, train, and provide knowledge, information, feedback, and critique via mentoring in formulated and timely communications  Provide research mentoring to students within doctoral degree programs within management & technology programs of the college of health sciences Chair and/or serve as second members on doctoral study committees as methodologists and/or serve as university research reviewers and/or potentially instruct research methodology courses Use electronic learning platforms (Blackboard), specifics of policies, procedures and degree programs, socialization into Walden University culture, assessment of academic integrity of student work (used www.SafeAssign.com), to support research supervision of theses and doctoral studies
  • South Texas Associates Of Radiology
    Online Learning And Development Consultant
    South Texas Associates Of Radiology Aug 2018 - Present
     Use industry expertise to pan course content, curriculum, lesson plans, and instruction via online webinar format on topics of radiology modalities including: Magnetic Resonance Imaging (MRI), Interventional Radiology (IR), Computed Tomography (CT), and X-Rays delivered nationally to radiology professionals Taught ~50 students per webinar course unit of three hours per day about once a month for radiology professionals to obtain continuing education credits (CEUs)
  • University Of Maryland University College
    Professor And Cirriculum Development Consultant
    University Of Maryland University College Jul 2017 - Present
    Adelphi, Maryland, Us
     Teach human resource management, business management, and organizational theory in a hybrid format including online, in-class, and streaming live to Korean and Japanese campus students on topics of human behavior, labor relations, current laws, and regulations to a working environment, management theory application in workplaces, strategy development, organization structure and design, diversity in a global economy, total rewards management, development for organizational success, and government relations Taught multiple courses such as Management and Organization Theory; Organizational Leadership, Strategic Management, HR Management, Business Ethics, International Political Relations, Organizational Communication✪BMGT 365 - use leadership theory and assessment tools to evaluate leadership skills needed to develop productive individuals and high-performing organizations, e.g., vision, values, culture, ethics, and interaction between organization and external environment✪BMGT 364 - examine management planning, organizing, leading, and controlling with emphasis on the application of management concepts and theories to achieve organizational goals ✪BMGT 495 - strategic management focusing on integrating management, marketing, finance/accounting, production/operations, services, research and development, and information systems functions to apply integrative analysis, practical application✪BMGT 496-A study of the relationship of business ethics and social responsibility in both domestic and global settings. The aim, to explore the ethical and moral considerations of corporate conduct, social responsibilities, policies, and strategies. ✪HRMN 300 - strategic role of human resource management, including employment laws and regulations, diversity in a global economy, total rewards management, and training and development✪GOVT 200 - international relations, methods of conducting foreign relations, and the means of avoiding or alleviating international conflicts.
  • The Babb Group, Inc.
    Content Developer Consultant| Instructional Designer| E-Learning Contractor
    The Babb Group, Inc. 2016 - Present
    Katy, Texas, Us
     Contribute subject matter expertise to write articles contributing to higher education online content, education, and diversity of career insights geared towards educating online, virtual, and in-class faculty in international target markets
  • The Babb Group, Inc.
    Director Of International Academic Partnerships
    The Babb Group, Inc. 2016 - Present
    Katy, Texas, Us
  • Association Of Medical Imaging Management
    Subject Matter Expert | Contributor | Reviewer (Volunteer)
    Association Of Medical Imaging Management 2016 - Present
     Responsible for peer reviews of healthcare-related clinical presentations comprising various radiology topics, including: US-based health care industry topics in radiology coding, radiology (e.g., computed tomography, magnetic resonance imaging, interventional radiology, and diagnostic radiology), radiation-safety optimization and imaging (radiology) management topics including evaluating presentation outlines to ensure relevance, accuracy, presence of objectives, and sufficient time allotted for content delivery
  • Elsevier
    Education Content Reviewer (Volunteer)
    Elsevier 2015 - Present
     Peer review online clinical publications targeted to patient education on radiology procedures and topics, including: Biopsies, Intracranial Vascular Treatments and Phlebectomy of Varicose Veins , vertebroplasty, renal stones, liver cirrhosis, sclerotherapy treatment for varicose/spider veins  Peer-review four textbook chapters to validate research content; edited and evaluated articles to ensure relevance, accuracy, and content objectives, as well as spelling, grammar, and punctuation Evaluate the integrity of work submitted to identify any potential for invalid research for review and publication for compliance with the journal’s standards for excellence (articles reviewed about once per annum); provide specific comments to authors for suggestions, edits, and revisions to improve the strength of reviewed manuscripts
  • Radiology Info
    Education Content Reviewer| Medical Advisor
    Radiology Info 2015 - Present
     Peer review online clinical publications targeted to patient education on radiology procedures and topics, including: Biopsies, Intracranial Vascular Treatments and Phlebectomy of Varicose Veins , vertebroplasty, renal stones, liver cirrhosis, sclerotherapy treatment for varicose/spider veins  Peer-review four textbook chapters to validate research content; edited and evaluated articles to ensure relevance, accuracy, and content objectives, as well as spelling, grammar, and punctuation Evaluate the integrity of work submitted to identify any potential for invalid research for review and publication for compliance with the journal’s standards for excellence (articles reviewed about once per annum); provide specific comments to authors for suggestions, edits, and revisions to improve the strength of reviewed manuscripts
  • Certified Management Services
    Senior Content Developer | Professional Test Development
    Certified Management Services 2014 - Present
    Advise on assessment practices through development of evidence statements to effectively measure student’s competencies. Apply subject matter expertise to construct passages and/or develop test questions for educational assessments at the Masters and Bachelor's level in healthcare, business, and other industry areas. Review content for accuracy as related to test specifications as well as for book publication.
  • Rad-Aid International
    Volunteer
    Rad-Aid International 2015 - Present
    Bethesda, Maryland, Us
  • Northern Arizona Healthcare
    Systems Director
    Northern Arizona Healthcare Aug 2020 - Sep 2022
    Us
  • Shrm
    Certification Director For Shrm Guam-Pacific State Council
    Shrm Aug 2020 - Mar 2022
    Alexandria, Va, Us
  • Pm-Prolearn
    Business Developer Consultant
    Pm-Prolearn Apr 2020 - Oct 2020
    Frederick, Maryland, Us
    Strategize to expand business services to the project management community. Provided training and course development per needs assessment. Contributor as a subject matter expert to the PM Pro Community.
  • Guam Memorial Hospital Authority
    Chief Of Radiology
    Guam Memorial Hospital Authority Dec 2015 - Oct 2019
    Tamuning, Gu, Gu
     Direct radiology department services; manage / monitor / supervise department operations with radiologist, supervisory personnel and department personnel; directly manage a staff of 43, including four interventional nurses, 15 radiologists, six technicians, 13 diagnostic and computed tomography technologists, three sonographer, a mammographer, and an administrative assistant Manage / oversee 10 vendors for bio-med-associated equipment and services, IT contracts (e.g., IT portfolio management of software and hardware services), and physicists responsible for calibration / equipment checks for dose output, structure for radiation penetration, and dose monitoring for patients / staff (dosimetry reports; x-ray exposure); QA patient data for regulatory compliance  Manage direct oversight to equipment valued at ~$5M, vendor contracts of ~$1.5M, and an annual department budget of ~$5M (USD); liaise with equipment, suppliers, service vendors to improve radiology coding, IT services, picture archiving, dosimetry metrics of existing services as well as procure new equipment/supplies including: ultrasound, interventional radiology, mammography, CT Researched, analyzed, audited historic data, developed, reorganized, and implemented a revised patient flow and information technology system to improve quality assure patient information in charts, update IT systems to ensure mirror-image data files in backup systems (during electrical outages), resulting in 70% increase in quality patient scheduling, flow, and data in two years Established recruiting strategies enabling faster and more productive new hires of 10 interim staff; created / implemented a mini-training program computed tomography and interventional radiology to cross-train medical staff; reorganized shift schedules to 24/7/365 radiology services for patients; collaborate with external clinics / healthcare offices for outpatient referrals, increasing revenue(see resume for full job description)
  • Pima Medical Institute
    Online Adjunct Instructor
    Pima Medical Institute 2014 - 2017
    Tucson, Az, Us
    Developed course curriculum for community health education class. Provided high-quality education to students pursuing a degree in radiology or and respiratory therapy.
  • Mtmi - Medical Technology Management Institute
    Lecture Circuit Speaker
    Mtmi - Medical Technology Management Institute Jul 2014 - Mar 2016
    Milwaukee, Wisconsin, Us
     Develop and prepare course materials for computed tomography three to four-day courses at HQ’s or via an online webinar; incorporated content specifications mandated by the American Registry of Radiologic Technologists, including: protocol development, radiation safety, image optimization, and case studies delivering to radiology professionals (using the grading and evaluation rubric of MTMI and Herzing University); Lectures included: CT Registry Review, CT Protocol Development: Getting it Right, and CT Training Course for Technologists
  • Mtmi - Medical Technology Management Institute
    Lecture Circuit Speaker
    Mtmi - Medical Technology Management Institute 2014 - 2016
    Milwaukee, Wisconsin, Us
    Developed and prepared course materials for various computed tomography classes, such as protocol development, radiation safety, image optimization, CT physics, and registry preparations.
  • Diagnostic Imaging Contractor
    Mr/Ct/Interventional Technologist/Radiology Technologist
    Diagnostic Imaging Contractor 2002 - 2015
     Performed general radiology, CT scans, MRI scans, and interventional radiology medical imaging for eight hospitals and clinics as a Licensed Radiologic Technologist (LRT)  Responsible for training of new technologists delivering safety, technical, and customer service presentations; collected data, developed / monitored key indicators Subject matter expert that specialized in performing procedures in general radiology, CT Scan, MRI Scan, and Interventional Radiology within multiple healthcare settings of medical imaging with a diverse patient population.Provided clinical services as a multimodality technologist, performed all procedures maintaining the principles of ALARA and safety standards and compliance with departmental protocols and physician orders. Coordinated scheduling, inventory control, and quality assurance of equipment.Notable Contributions: ◆Participated in recommending improvements in the department related to quality, service, and cost reduction.◆Contributed significant efforts to increase productivity and patient satisfaction.◆Selected to train new technologists, initiated continuous elevation of processes, resulting in improved patient satisfaction, and enhanced efficiencies of operational workflow.
  • Hnd Online Writing Services
    Volunteer Academic Coach
    Hnd Online Writing Services Sep 2013 - Nov 2014
    My passion is to help clients improve their skills in the areas they are lacking. Whether it is the need to write a term paper, a newsletter, a business proposal, a dissertation, my purpose is to support my clients from initial concept to final proposal. I provide clients with professional, academic, and creative writing needs. I offer help in improving writing skills through planning, organizing, and drafting papers. I help clients clarify their ideas, structure paragraphs, analyze research. As an academic coach I am committed to work with my clients to accomplish the job without added frustration, stress, or anxiety. Areas of expertise include •academic essays•senior theses•master's theses•doctoral dissertations and small business proposals. Also provide translation/transcription services as needed.
  • Sound Medical Imaging
    Technical Operations Director; Chief Mr/Ct Technologist
    Sound Medical Imaging May 2005 - Nov 2010
     Managed daily clinical operations, troubleshot IT and clinical issues; supervised ~10 technologists, including: interventional, CT, MRI, and assistants Researched, identified, and implemented quality assurance processes to ensure equipment was monitored; maintained 24/7/365 to reduce repair service calls by 25% for equipment value at ~$4M Performed business planning, conducted industry research and competitive business intelligence on referring physicians’ imaging needs; collected data, developed / monitored key indicators; co- developed strategic business plans with senior management to establish organizational goals and objectives, via use of adding and increasing imaging and health care services to accommodate and increase referrals via relationships with referring health-care providers and prospective client groups, resulting in increase of referrals by 30%, as well adding new services as well as a 40% increase in patient volume  Analyzed staff capabilities and established priorities for cross-training opportunities within the organization to increase efficiency and sustain operations when personnel were absent Provided on-the-job training or cross training (including job shadowing) for new staff as the subject matter expert for IT systems, insurance, and clinical work Performed timekeeping duties; maintain quality improvement dashboard
  • Sound Medical Imaging
    Technical Operations Director; Chief Mr/Ct Technologist
    Sound Medical Imaging May 2005 - Nov 2010
    Drove the organizational success through the development and implementation of strategies, clinical policy and procedures necessary for providing quality care, thus achieving/maintaining clinical accreditation and competitive business operation.Provided technical oversight to clinical staff on image quality management and continual monitoring and evaluation of clinical and business process. Worked closely with coding and billing and to ensure the right procedure revenue was captured, and to ensure maximum and timely reimbursement. Maintained a robust quality control program to Closely monitor current plans and implement the necessary action plans to ensure compliance to organizational and regulatory standards and maintain a high quality of service to patients.Notable Contributions: ◆Reduced expensive service calls by 25% by monitoring, isolating, and troubleshooting all PACS and RIS issues.◆Contributed significant efforts in improving profitability and increasing patient volume by 40% through evaluating competitors and creating subsequent business plans.◆Achieved ACR accreditation for MRI.
  • Us Army
    Sergeant, Computed Tomography And Radiology Technologist
    Us Army Jan 2000 - Nov 2003
    Arlington, Virginia, Us
    US Army Medical Centers (Academic & Training), Washington / Germany Responsible for training team for operational readiness (radiology health care services); managed training of 50-75 diagnostic technologists (Army soldiers and National Guard reservists) on topics of CT, radiology, or military topics. via monthly classes of 5-15 soldiers each, at Wurzburg Army Hospital and 10 outlying clinics in Germany and Kosovo between 2002 and 2003 for ‘warfighting readiness’ and medical staff coverage in hot-zones as well as for the Madigan Army Medical Center Washington state Researched, designed, wrote, and implemented a protocol guidebook for radiation safety and radiology, protocol, policies, and procedures for the radiology department and 10 outlying clinics, resulting in consistent imaging techniques across all worksites  Managed hospital equipment (e.g., X-ray, CT equipment) valued at >$1.75M (USD) Supervised ~10 subordinates (E1-E4), responsible for performing radiology procedures

Nicole Dhanraj Ph.D, Shrm-Scp, Cssbb, Cpps, Gphr, Pmp, Cra, R.T(R)(Ct)(Mr) Fahra Skills

Healthcare Healthcare Information Technology Hospitals Radiology Project Management Management Strategic Planning Healthcare Management Leadership Training Integration Business Analysis Business Intelligence Leadership Development Higher Education Business Development Process Improvement Strategy Budgets Program Development Business Process Mri Assessment Development Budgeting Healthcare Information Technology Business Process Improvement Human Resource Development Strategic Human Resource Planning Organizational Leadership Radiology Services Management Radiation Safety Measures Budget Management Government Procurement Regulatory Compliance Quality Assurance Strategic Development Process Quality Improvement Change Management Team Building Facilitation Organizational Development Conflict Analysis Radiology Coding Public Speaking Customer Service Microsoft Office U.s. Health Insurance Portability And Accountability Act Electronic Medical Record Medical Imaging Research

Nicole Dhanraj Ph.D, Shrm-Scp, Cssbb, Cpps, Gphr, Pmp, Cra, R.T(R)(Ct)(Mr) Fahra Education Details

  • Capella University
    Capella University
    Organizational Management
  • Holy Name Convent
    Holy Name Convent
  • Weber State University
    Weber State University
    Radiology Practitioner Assistant
  • Troy University
    Troy University
    International Relations And Affairs
  • St Martin'S University
    St Martin'S University
    Psychology
  • Case Western Reserve University
    Case Western Reserve University
    Appreciative Inquiry

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Nicole Dhanraj Ph.D, Shrm-Scp, Cssbb, Cpps, Gphr, Pmp, Cra, R.T(R)(Ct)(Mr) Fahra works for Service To Success

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