• Providing general office-based support and administrative assistance to the field sales team, liaising with internal departments and external clients• Processing new sales orders, liaising direct with clients via email and telephone• Providing direct customer service support to clients, by submitting quotes, tracking client orders, sourcing of product samples, literature and parts and answering all queries efficiently• Learning full knowledge of product range to provide best customer care• Conducting face to face client/end user showroom visits/meetings

Thomas International provides people assessments which empower business leaders to transform the performance of their teams and individuals – and deliver an immediate impact on their organisation.

• Assist successful integration of the Netshelter product in to the APC portfolio• Key role to educate internal and external employees, channel partners and resellers on the product features and benefits. Involved regular travel to Europe and Middle East to increase revenue and understand the markets. • On/Off site demonstrations and consultations for the products to potential customers• Bi-weekly conf calls with the target countries, to track how enquiries are being dealt with. Discuss successes or roadblocks. Maintaining a tracker file per country, inc. events calendar• Dealt with Kell enquiries in the website transition to APC, ensuring they are channelled to the right partner in the right country and followed up with success. • Attend/present at exhibitions, symposiums and channel training events • Held position on the LECC (local employee consultative council) as a representative of my area, reporting to the UK Vice President • Revenue increased 13%, units sold increased 43% in year one of integration• Assisted in creating sales tools for the product

Kell Systems Ltd develops and manufactures soundproofed and air-cooled rack cabinets, an alternative to server/comms rooms. Invited to join as office management, entering the sales function in May 2006. Growing with the company becoming responsible for the UK market, direct and reseller channel, as UK Sales Manager. Appointed Group Head of Sales, June 2008, with responsibility for Kell global sales. April 2011 Kell Systems Ltd the subject of a succesful takeover and buy-out by Schneider Electric• Key role to follow up UK and ROW sales inquiries and leads, convert to sales. Full sales process from inquiry, product education, winning the bid, invoicing, and accounts collection. • Managed a global sales pipeline, with agents reporting in from USA, Netherlands, Germany, Poland, Spain and France. Presenting monthly to the 10 board of Investors• Educating agents on product developments and monitoring/assisting in pricing/marketing agreeable to the local markets on conf call/video conferencing• Develop marketing campaigns, online, publications and company websites• Working with channel partners, to educate/assist in selling and breeding awareness on the ‘new to market’ product• In sales position, t/o increased from £63k to £3.6m• Involved in developing and improving the product line, with personal and customer feedback.• Attend/present at exhibitions nationwide. Conduct product demos for potential customers• Acting PA for Managing Director, managing calendar, inc. booking of meetings, flights and accommodation. Ad hoc projects

Dealing with UK based sales, latterly Europe. Responsible for developing sales numbers and channels, also personally responsible for client relationships with majoy key accounts

Developing marketing and membership recruitment plans and ensuring cost effective execution, also overseeing company branding, marketing literature and website image. Assisting implementation and maintenance of CRM system, and finally assisting organisation and hosting of company events