Nicole Page Email and Phone Number

• Direct the daily activities of local and remote teams, ensuring alignment with organizational goals• Over 30% improvement in schedule and budget forecast timing, enhancing field efficiency• Foster a productive team environment by managing workload, eliminating bottlenecks, and providing necessary support• Administer weekly employee check-ins and quarterly reviews to assist employees succeed• Expand leadership competencies through structured programs and self-development

• Travel to division offices to deliver presentations on department services, identify opportunities for collaboration, and develop strong working relationships with division staff• Manage team workflow and remove obstacles for geographically dispersed teams• Communicate progress of monthly/quarterly goals to management• Develop new hires' knowledge of work procedures and company values• Increasing compliance rate from 70% to over 90% resulting in recovering over $2 million dollars

• Increasing subcontractor insurance compliance rate from 10% to over 70%• Work closely with local Purchasing to align strategies, achieve targets, and overcome obstacles• Collaborate with stakeholders to determine database migration needs and establish a project timeline• Create a team process for pre-construction tasks to ensure accuracy and to increase efficiency• Work proficiently with co-workers in multiple world wide locations

• Organizing volunteer opportunities for division Team Members to give back to the community• Worked with CARE committee members from multiple divisions and office locations• Coordinated volunteer efforts to prepare for event as well as keep the fundraiser running smoothly• Sought organization input and vendor quotes to write foundation fund requests

• Provides aid to weekend support staff and covers Team Manager during absences• Manages a clear and concise workflow between the Help Desk and other IT teams• Assists interviewing and hiring new staff, followed by coordinating on-board training for new hires• Completes more advanced troubleshooting and escalated tickets, documenting resolutions• Performs “data fix” tasks in the SQL and AS/400 databases

• Deliver timely and effective solutions to customer service issues • Maintain clear communication with nationwide teams• Work effectively with programmers and engineers in the department to communicate issues

• Utilized strong time management and organizational skills to accomplish solution-based selling• Took leadership opportunities, including coaching my coworkers and leading the sales floor, with enthusiasm and a positive attitude• Solved customer and store problems with flexibility and a team spirit• Received MVP Award in Dec 2013

• Analyzed provider’s background and professional information to determine eligibility with rules and regulations, as well as state and federal laws• Investigated questionable documents and circumstances, using different programs and internet resources• Met deadlines and metric standards while being sensitive and thorough• Communicated with providers, office colleagues, and public & private institutions both electronically and in printed form

• Created and delivered lesson plans for local students on life and language skills• Introduced western teaching methods and influenced existing faculty to try new techniques, resulting in more effective and engaging classroom results • Tutored students and adults in conversational English• Created personal work plans, solicited teaching and presentation opportunities throughout Armenia and conducted numerous workshops and discussion groups on a variety of health issues• Further developed self-motivating and goal setting proficiencies• Resolved cultural issues and other problems creatively, logically, and practically• Guided campers in developing business plans, critical thinking, and debating international issues.

• Promoted local precinct caucuses through event organizing, public speaking, and individual conversations in order to increase student involvement• Taught and trained others on the caucus rules and regulations using hands on experience and easy-to-understand concepts• Presented ideas and project statuses both written and orally at monthly MSUSA meetings around the state of Minnesota• Discussed ideas and strategies with people from diverse backgrounds without offending or being disrespectful

• Arranged monthly travel plans according to different dietary, budgetary and regulatory requirements of our organization• Arranged meetings, transportation, meals and research material for more than fifty students who were lobbying for higher education issues. Planned and implemented marketing for the event. Utilized communication skills to speak to on-campus organizations, professors, businesses, classes and the general student population. • Managed time efficiently and effectively through scheduling and prioritizing• Reported the status of MSUSA at weekly meetings through public speaking and listened intently to queries in order to give comprehensive responses