Nicole Eplett Email & Phone Number

Kananaskis, Alberta, Canada

Canmore, Alberta, Canada

Canmore, Alberta, Canada

Canmore, Alberta, Canada

Canmore, Alberta, Canada

Canada

Canmore, Alberta, Canada

Canmore, Alberta, Canada

Involves planning and executing events up to organizer standards for events including weddings, corporate events, meetings and golf tournaments. The main contact from start to finish including collecting payments, creating estimates, developing vision Floorplan and banquet event orders. Assisting with new event tours to increase business. Other duties include; looking after the central phone/email lines for golf and wedding inquiries, human resource coordinator duties (on boarding and offloading all employees, staff accommodation and other related duties) and completing to go reasturant orders.

Banff, Alberta, Canada

Primary Recruiter for Food & Beverage (front of house and back of house), warehouse and retail. Secondary Recruiter for Hotel (all positions), customer service roles (guest services, gondola and lift operators) and maintenance and back of house roles (maintenance (vehicle, gondola and lift), journeyman) and various other roles.

Banff, Alberta, Canada

Primary administrator for on boarding and off boarding 800 team members seasonally. Assist with various administrative tasks; receptionist duties for all team members (reciprocal/proof of employment letters, and various requests), primary for recognition programs (employee awards, birthdays etc.) and assisting in various human resources related projects (primary for employee newsletter, employee feedback initiatives etc.).

Canmore, Alberta, Canada

Managing a banquet team of up to 15 team members executing up to 100 banquets a year including corporate events, meetings, golf tournaments and weddings. Duties included training and development of team members, scheduling, cash outs, payments, supervision of events and development of department and services. Assisted with managing food and beverage outlets including two reasturants and two concession stands. Duties included; on floor supervision, inventory, scheduling and ordering.

Canmore, Alberta, Canada

Managing a team of 7 Customer Service Represenatives and up to 6 Banking Advisors with a focus of generating meaningful sales and a high level of customer service with professionalism in the banking industry. Managed, developed and trained Frontline team members on transactions, cash handling, sales and customer service. Consistent development conversations, shadowing and training. Other duties included; scheduling and vacation control of entire branch, recruitment and onboarding and leader of various training sessions as a mobile embaassador.

Canmore, Alberta, Canada

Promoted to business level customer service representative in the branch. Duties included; high volume cash handling, customer service and sales. One of the highest sales percentages in the team focusing on purposeful sales. Embassador of the internal employee connection websites and managed branch group.