Created and maintained product safety and regulatory protocols up-to-date with performance requirements for adult, children, newborn, infant, and toddler accessory products. Served as resource for technical information on testing requirements, communicated protocol requirements, and provided training and / or training material for business partners.

Supported hard goods and apparel businesses and developed analyses to assist technical analysts in reducing product testing failures and managing business partner relationships. Analyzed guest relations and data quality and teamed with vendors and cross-functional teams to drive improvement.

Managed vendor relationships as it pertained to account setup, item setups, order processing, and shipping. Acted as liaison between vendors and various teams within company including merchandising, import operations, transportation, and Target India.

Developed and communicated short and long-term business plans that set clear financial performance objectives for sales team. Identified and developed strategies for company’s vision of customer service to train and measure individual and team performance.

Drove results through development and execution of sales and leadership plans, while meeting and exceeding store’s standards and sale drivers. Led, trained, and managed team of 130 to maximize sales and productivity. Orchestrated strategic store planning, cash management, financial audits, new product roll outs, and sales functions. Oversaw all cash, profits, receipts of sale, and business transactions.