Nicole Heinig Email & Phone Number

I am a dependable medical and insurance specialist with a solid track record of performance in workers compensation reviews in multiple states. I thrive in team environments and enjoy finding solutions to challenging claims. I am currently seeking a new opportunity. Please contact me via LinkedIn or at Nicole.ewing22@gmail.com

Oak Park Heights, MN

• Check dogs in and out of daycare, paid client invoices, consult clients on issues that may have occurred throughout the day, answer questions for clients and schedule reservations for daycare and /or boarding.
• Maintain and manage 20+ dogs in the play group, walking, cleaning, feed, delivery of medications to dogs as needed.
• Serve as daycare supervisor providing training to new Leads.
• Interact with clients providing answers relating to the facility.

Minneapolis, Minnesota

• Reviewed work compensation medical bills from hospital, ambulatory surgery centers (ASC), and rehab facilities.
• Applied proper state fee schedule, processed bills from the states of Minnesota, Wyoming, Nebraska, Kansas, and Missouri processing daily 40+ inpatient HIHO bills and 90+ Ambulatory bills daily.
• Utilized appropriate claims tools assessing itemized claims to review, determine and release claim approval or provide denial.
• Refunded requests for State Fund Mutual (SFM) overpayments made to providers of hospitals and /or ambulatory surgery centers resulting in proper payment.
• Composed letters requesting overpayment checks inquiring when check have been issued and sent.
• Provided customer service to providers assisting with questions and directing them to the correct extension.