Nicole Falcon Email & Phone Number

Phoenix, Az

Responsible for managing and representing the interests of the Board of Directors within a portfolio of HOA communities. Mediate disputes and conflicts between neighbors in the community. Manage and enforce community’s by-laws, covenants and CC&R’s. Provide for supervision of the maintenance and upkeep of the community with frequent community visits and inspections. Evaluate service bids, hire personnel to maintain the grounds and conduct repairs. Collections, billing, accounting, invoicing, budgeting and monthly Board Meetings.

Mesa, Arizona

Managed an 82 unit Elderly HUD Subsidized low-income property. Supervised small Maintenance staff. Responsible for day to day office tasks. Scheduled Vendor meetings and improvements. Maintained 100% occupancy and a waitlist. Controlled budgeting and spending. Preventative maintenance and apartment inspections. Determined eligibility for program. Move-in and annual recertifications required extensive verifications. Collected rents and made deposits as well as invoicing and vendor payments. Many Capital projects handled for the property as well as assisting with the same at Sister Property. Trained new Managers and Assistants for other Properties.

Phoenix, Arizona

Responsible for daily route mapping for delivery of home delivered meals for the elderly. Intake and processing of applications based on eligibility. Worked closely with Social Workers to assist the elderly with meals, housing and social interactions. Maintained data on a daily basis of Seniors in all programs. Managed monies and handled deposits. Coordinated special events and obtained new services for the senior programs.

Yuma, Arizona

Handled multifaceted clerical tasks for the Program directors. Marketing and coordination of special events as well as front desk reception. Billing and collections of accounts, answer phones, schedule pick-ups and check club members in and out. Run reports and aid/ verify eligibility in family assistance programs.

Yuma, Arizona

Began as leasing consultant and quickly moved up into the Role of Property Manager. Managed 304-unit property and superrvised a small staff. Responsible for maintaining 100% occupancy in resident retention as well as strategic marketing for prospective residents. Handled rents and all accounting ledgers. Move-in and move out inspections. Staff training and delegations. Budgeting and property improvements.

Yuma, Arizona

Assisted the marketing team in planning and proofreading ads. Ran daily reports and scheduled all appointments and placement of ads. Met with potential advertisers to compete for their business.

General

High School Diploma, General Studies