Nicole Feldman Email & Phone Number

- Manage the gift acknowledgement program, draft hundreds of customized correspondence to donors expressing gratitude on behalf of C-suite executives- Contribute monthly to the Focus blog, discussing relevant medical topics, highlighting departments and sharing patient stories to engage an audience of over 100,000 readers- Serve as an editing partner for publications and written pieces such as the Harvard Otolaryngology Magazine- Conduct interviews with clinician-scientists, patients and other faculty to successfully write blogs, biographies, stewardship reports and proposals- Serve as a liaison to the external fundraising agency to manage the creative operations of the annual giving program- Generate high-level stewardship reports and proposals to retain and encourage further donations from top donors- Manage internal and external newsletters on Mailchimp, design layout, draft and edit content, identify audience segments and collect data reports

Boston, Massachusetts, United States

• Demonstrated exceptional service by greeting and serving customers in a timely, friendly manner • Responsible for training and evaluating new employees

Boston, Massachusetts, United States

• Wrote social media calendars, blog posts and award submissions for various clients• Monitored daily for industry news relevant to clients and proactive campaigns• Maintained metrics across all five client accounts including: coverage, pending coverage, awards and media opportunities• Pitched client news and campaigns to relevant reporters to secure media coverage• Wrote agendas and actions for all client meetings• Scheduled both internal and client meetings

• Instructed the in-person portion of the undergraduate Media Planning and the Customer Journey course at Emerson College• Moderated group discussions and leading debriefs ensuring content comprehension• Conducted the assessment process regarding in class presentations and discussions

Albany, New York

• Maintained and updated all social media platforms daily to promote brand awareness• Analyzed social media statistics and engagement to facilitate community follower growth• Prepared monthly newsletter using the platform MailChimp• Coordinated events internally and externally to support fundraising efforts

Albany, New York Area

• Prepared and published press releases for grants, donors, and new programs • Examined new employee resumes to create insightful biographies published on organization's website • Collaborated in the selection process of public relations firms to assist in marketing the Foster Care Program

Siena College

• Provided consulting services to community-based organizations in the Capital Region • Helped build organizational capacity and growth by addressing issues and implementing strategies • Assisted with projects related to marketing, non-profit collaboration, and organization sustainability

Ma, Communications Management: Strategic Public Relations, 3.9

Bs, Business Management Major Writing And Communications Minor, 3.16

Education record

Study Abroad Fall 2017