Nicole F. Williams, Mba/E.B., Mba/Tm Email & Phone Number

New Orleans, La, Us

New Orleans, Louisiana, United States

Department of Public WorksManagement Development Supervisor I/Contract Administrator

New Orleans, La

Department of Public WorksManagement Development Specialist II/Contract Manager

Kenner, Louisiana

Membership & Customer Service Liaison

Dallas, Texas

•Ensured that all applications being transitioned from the line of business to EAA followed the IT Risk and Security Standards for the Firm.•Facilitated meetings with the line of business to ensure that the proper documents were filed if their applications did not adhere to the IT Risk and Security Standards.•Collaborated with Application Development Managers, as well as Information Owners, for application transitioning, and ensured role-based risk initiatives were met.•Coordinated… Show more •Ensured that all applications being transitioned from the line of business to EAA followed the IT Risk and Security Standards for the Firm.•Facilitated meetings with the line of business to ensure that the proper documents were filed if their applications did not adhere to the IT Risk and Security Standards.•Collaborated with Application Development Managers, as well as Information Owners, for application transitioning, and ensured role-based risk initiatives were met.•Coordinated application transition projects and oversaw all activities to ensure they were completed accurately and timely. •Produced daily, weekly, and monthly metrics reports (determined customer and business requirements, completed Gap Assessments, completed risk assessments).•Compiled and reported progress metrics to upper management. Show less

Dallas, Texas

•Performed application risk reviews & reporting results of the compliance efforts to the Information Risk Management team.•Assisted in implementing necessary actions to ensure achievement of the objectives of the compliance program.•Reviewed and assessed all functional areas within the application to ensure compliance with the organization.•Assisted EPV, internal/external audits and team projects.•Coordinated application/database off boarding project and oversee all activities… Show more •Performed application risk reviews & reporting results of the compliance efforts to the Information Risk Management team.•Assisted in implementing necessary actions to ensure achievement of the objectives of the compliance program.•Reviewed and assessed all functional areas within the application to ensure compliance with the organization.•Assisted EPV, internal/external audits and team projects.•Coordinated application/database off boarding project and oversee all activities to ensure applications and databases are offboard completely, accurately and in a timely manner. Show less

Dallas, Texas

•Managed & administered all application security requirements in connection with deployed computers & software for Home Lending, Chase Auto Finance & Chase Education Loan Divisions•Cross trained the Access Administration staff in Manila, Hyderabad, India, Lewisville, Texas, Tampa, Florida, Garden City, New York, and Columbus, Ohio.•Created application and department procedures.•Provisioned access to several hundred applications for several lines of businesses (Mainframe, Web… Show more •Managed & administered all application security requirements in connection with deployed computers & software for Home Lending, Chase Auto Finance & Chase Education Loan Divisions•Cross trained the Access Administration staff in Manila, Hyderabad, India, Lewisville, Texas, Tampa, Florida, Garden City, New York, and Columbus, Ohio.•Created application and department procedures.•Provisioned access to several hundred applications for several lines of businesses (Mainframe, Web, Database and Citrix).•Served as project Lead on several projects within the organization. 100% completion rate (on schedule or before the deadline. (KANA, Workflow conversion, VLS Consolidation, EMC Application conversion). Show less

Dallas, Texas

•Managed & administered all system security requirements in connection with deployed computers and software for the Windows Operating System & Application Security, including, but not limited to Various Mortgage Applications, such as Fidelity Director Portal, Feith Imaging, Fastrieve Imaging, WITS, Business Objects, Online Computer Information Exchange (OCIE), PeopleSoft, SBO 2000 & JP Morgan Insight, as well as others.•Maintained tracking & reporting mechanisms to ensure audit-ability of… Show more •Managed & administered all system security requirements in connection with deployed computers and software for the Windows Operating System & Application Security, including, but not limited to Various Mortgage Applications, such as Fidelity Director Portal, Feith Imaging, Fastrieve Imaging, WITS, Business Objects, Online Computer Information Exchange (OCIE), PeopleSoft, SBO 2000 & JP Morgan Insight, as well as others.•Maintained tracking & reporting mechanisms to ensure audit-ability of system security actions.•Ensured that system security policies were established & followed and provided reports to management on system security issues. Show less

Dallas, Texas

•Provided daily support & assistance to IT Management Team & personnel regarding all day-to-day departmental functions by working independently & confidently & developing techniques to handle multiple projects/challenges simultaneously, maintain knowledge of current procedures within EMC Mortgage Co. & Bear Stearns.•Monitored & coordinated departmental move plans.•Uploaded documents & maintained the internal web site & its ongoing administration as well as the restricted internet access… Show more •Provided daily support & assistance to IT Management Team & personnel regarding all day-to-day departmental functions by working independently & confidently & developing techniques to handle multiple projects/challenges simultaneously, maintain knowledge of current procedures within EMC Mortgage Co. & Bear Stearns.•Monitored & coordinated departmental move plans.•Uploaded documents & maintained the internal web site & its ongoing administration as well as the restricted internet access application.•Created and locked labels using the Rational ClearCase Application. Show less

Master Of Business Administration (Mba), Technology Management

Online Campus

Master Of Business Administration (Mba), E-Business

Louisiana Campus

Bachelor Of Arts - Ba, Accounting And Business Management

High School Diploma, General Studies