Communicated with customers, provided personalized assistance and product recommendations to meet their needs.Informed customers about store policies, reward programs, promotions and events to foster customer loyalty.Operated POS system efficiently to process returns, exchanges, online orders and standard transactions.Collaborated with colleagues to ensure that the store operated in an efficient manner.Contributed to maintaining store displays and product organization, ensuring quality presentation to improvecustomer engagement.Maintained a harmonious work environment by utilizing conflict resolution skills to address any customer concerns.

Offered compassionate support to women facing breast, ovarian and uterine cancers during home visits.Developed and maintained databases, including receiving registrations for events and groups.Created and edited publications, community resources, and event invitations on Canva for social media and events.Managed incoming calls and directed inquiries to the appropriate staff member for additional assistance.Communicated with staff internally to ensure that company profiles were accurate and up to date.Participated in community outreach events to elevate awareness about the organization.

Conceptualized an annual report to showcase key achievements and impact for the company’s annual meeting.Participated in weekly meetings with fellow interns and contributed ideas for potential future projects at CDS.Provided support in the Interface residential program for children with behavioral challenges.Encouraged children to maintain positive behaviors within the Interface program.Engaged with the Gainesville community by attending outreach events with CDS employees.Executed various administrative duties, ensuring file accuracy and prioritizing the confidentiality of participants.

Contacted universities and colleges in Florida to raise awareness of the program to increase outreach and impact.Recruited volunteers through phone calls and emails, resulting in up to 30 new recruits a week.Created and maintained an Excel sheet that cataloged all Florida colleges and universities to facilitate communication.Attended weekly team meetings to share and discuss ideas on how to more effectively perform outreach efforts.