Nicole Ferland (Garrow) Email and Phone Number
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Nicole Ferland (Garrow) personal email
DevOps L2 Engineer | Paystone • Led a migration of all ML infrastructure to a dedicated GCP project while utilizing Terraform. facilitating their autonomy in project management while minimizing DevOps involvement post-initial configuration. • Delivered comprehensive training to the ML team, emphasizing best practices in Terraform utilization • Reworked/restructured the AWS IAM groups/users/permissions to adhere to best practices. • Unblocked billing by regularly resolving production infrastructure issues • Optimized ci/cd pipeline, shaving off 1+ minutes from each run. • Increased the velocity with which we can ship product changes by reducing the duration of our automated checks by 62% • Increased reliability by implementing an automated check against any product change which ensures the correct level of test-coverage • Increased reliability by integrating CodeCov and adding requirements for code coverage. • I leveraged Jest, along with TypeScript and JavaScript, to enhance our custom CLI by implementing a safety flag for commands, effectively safeguarding the pipeline from potential disruptions. • Increased security of our billing systems by consolidating and normalizing IAM bindings across a complex, distributed, legacy architecturePrevious Experience | RBC • Leveraged a diverse technology stack including OpenShift, Ansible, Prometheus, and more. • Spearheaded the configuration and management of Prometheus and Grafana for monitoring HDP and CDP clusters. • Developed and integrated Grafana dashboards with Prometheus, enhancing visibility. • Implemented node exporter to facilitate comprehensive metric tracking on cluster servers. • Incorporated Slack and email integration with Prometheus to streamline alerting processes. • Customized purpose-built Bash scripts tailored for cluster-specific monitoring and integrated them with Prometheus. • Automated tooling setup using Ansible, simplifying deployment processes. • Provided invaluable support to the Platform Operations team in troubleshooting multi-tenant HDP and CDP clusters. • Designed, developed, and maintained a robust CI/CD pipeline integrating Github, Jenkins, UCD, Aqua, Docker, JFrog Artifactory and OpenShift. • Created and regularly updated knowledge base articles to establish best practices and foster knowledge sharing. • Demonstrated proficiency in troubleshooting various systems, including PAM, Active Directory (AD), Jenkins, UCD, OpenShift, Rundeck, Prometheus, and Grafana.
Bloomerang
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Devops EngineerBloomerang Nov 2023 - PresentIndianapolis, Indiana, Us- Lead the disaster recovery initiative, from the ideation phase through implementation.- Created a POC that was approved for setting up Terraform to handle our AWS IAM- Work primarily with AWS (EC2, IAM, VPCs, LBs, SNS, WAF) - Working with multiple different teams on their own projects as a DevOps representative- Unblocking the team regularly on AWS related issues- Using Jump Cloud and Power Shell I automated roughly 90% of the manual process for auditing and cleaning up users on 30+ Windows Servers. I also created the processes and documentation to go with it.- Designed and implemented policies and procedures for the companies DevOps projects. This included setting up code owners, repository templates, and other safeguards to make work easier for the team.- Working closely with a director to restructure policies and procedures within the team as well as pushing for procedure change for all of engineering, for example how we do deploys- Assisting the move to KanBan- Triweekly 24/7 on call, working through triage events as well as interrupt tickets. -
Devops Engineer | L2Paystone Jun 2023 - Nov 2023London, Ontario, CaI worked as a DevOps L2 Engineer for Paystone. This involved working with Bash, CircleCi, AWS, GCP, and Terraform.- Led a migration of all ML infrastructure to a dedicated GCP project while utilizing Terraform. facilitating their autonomy in project management while minimizing DevOps involvement post-initial configuration. --- Additionally, I delivered comprehensive training to the team, emphasizing best practices in Terraform utilization- Reworked/restructured the AWS IAM groups/users/permissions to adhere to best practices.- Unblocked billing by regularly resolving production infrastructure issues- Optimized ci/cd pipeline, shaving off 1+ minutes from each run.- Increased the velocity with which we can ship product changes by reducing the duration of our automated checks by 62%- Increased reliability by implementing an automated check against any product change which ensures the correct level of test-coverage- Increased reliability by integrating CodeCov and adding requirements for code coverage.- I leveraged Jest, along with TypeScript and JavaScript, to enhance our custom CLI by implementing a safety flag for commands, effectively safeguarding the pipeline from potential disruptions.- Increased security of our billing systems by consolidating and normalizing IAM bindings across a complex, distributed, legacy architecture -
Devops EngineerPaystone Jul 2022 - Jun 2023London, Ontario, Ca -
Technical System Analyst (With Devops Focus)Rbc Jan 2021 - Jun 2022Toronto, Ontario, Ca• Leading the configuration and management of Prometheus and Grafana to monitor HDP and CDP clusters. ○ Developed and integrated Grafana and its dashboards with Prometheus. ○ Implemented node exporter for better metric tracking on our cluster servers. ○ Added Slack and email integration with Prometheus for alerting. ○ Customize bash scripts specifically for the clusters and integrate them with Prometheus for better monitoring.• Automated setup of tooling using Ansible.• Supporting Platform Operations team in troubleshooting our HDP and CDP multi-tenant clusters.• Designed, developed, and provide support for our teams CI/CD pipeline that uses Github, Jenkins, UCD, Aqua, and OpenShift.• Creating and maintaining knowledge base articles to define best practices and contribute to knowledge sharing.• Regularly troubleshoot issues related to but not limited to PAM, Active Directory (AD), Jenkins, UCD, OpenShift, Rundeck, Prometheus, and Grafana.• Took part in Amplify as a mentor. -
Technical System Analyst - Platform EngineeringRbc May 2020 - Aug 2020Toronto, Ontario, Ca -
Technical System Analyst - Platform EngineeringRbc Sep 2019 - Dec 2019Toronto, Ontario, Ca -
Web DeveloperKaley Lewis Photography Apr 2016 - Oct 2017I worked as the primary web developer for a local photographer.
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ProgrammerCoder Scoop Inc. 2016 - Feb 2017London, Ontario, CaFreelance work. -
Programming InternTiny Titan Studios Apr 2016 - Aug 2016London, Ontario, CaUnity 2D for mobile, using C#. Rapid game prototyping.
Nicole Ferland (Garrow) Skills
Nicole Ferland (Garrow) Education Details
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Sheridan CollegeComputer Systems Analysis/Analyst -
Trios College Business Technology HealthcareVideo Game Design And Development -
Strathroy District Collegiate Institute
Frequently Asked Questions about Nicole Ferland (Garrow)
What company does Nicole Ferland (Garrow) work for?
Nicole Ferland (Garrow) works for Bloomerang
What is Nicole Ferland (Garrow)'s role at the current company?
Nicole Ferland (Garrow)'s current role is DevOps Engineer | AWS | Disaster Recovery | Cost Cutting | CICD | Bash | Git | Automation | IaC | Container Orchestration | o11y.
What is Nicole Ferland (Garrow)'s email address?
Nicole Ferland (Garrow)'s email address is ni****@****mail.ca
What schools did Nicole Ferland (Garrow) attend?
Nicole Ferland (Garrow) attended Sheridan College, Trios College Business Technology Healthcare, Strathroy District Collegiate Institute.
What are some of Nicole Ferland (Garrow)'s interests?
Nicole Ferland (Garrow) has interest in Mobile Programming, Social Services, Writing, Computer Programming, Programming, Civil Rights And Social Action, Coming Up With Innovative Ideas, Gaming, Education, Reading.
What skills is Nicole Ferland (Garrow) known for?
Nicole Ferland (Garrow) has skills like Game Design, Programming, Game Development, Xamarin, C#, Unity 3d, Unreal Engine 4, Android Studio, Java, Swift, C++, Directx.
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