I run business operations which includes: - Membership management, growth strategy + retention - Creation + strategy for new revenue streams - Project management - Product strategy and management - Budget management + reporting - Team management + owning the employee life cycle - Invoicing and scope of work management - Technology + system management

I assisted Nerdery delivery leads as well as team scrum masters across multiple work-streams on the largest account for an international services provider company. We built out a custom security report for businesses to determine their risk level. This engagement had a weekly release schedule that was manual and wanted to transform their reports into a large scalable cloud based solution that is automatic with daily deploys.I have assisted one of our Delivery Leads on managing a website and mobile app build for Google Cloud’s Next ‘18 event as well as collaborated with multiple teams and vendors. The San Francisco event was a success with 25,000+ attendees and nearly 22,000 mobile app downloads. The Next OnAir page, which was built to livestream had over 100,000 people watch the keynote.I lead marketing website rebuilds with PHP and Beaver Builder. I also lead customers through Continuous Development and Ad Hoc engagements where we built and maintained backlogs with a regular release schedule to help diminish and maintain technical debt. I lead an LMS discovery engagement for a non-profit client in the child care industry. This solution was to replace their outdated existing system. We utilized our user experience and .NET team to define high level goals and needs and determine the best solution forward with our client.

At PowerObjects I worked on the Delivery Operations team to support a variety of back-end tasks across multiple CRM implementation projects. These tasks included reading through contracts to set up projects and tasks in the internal CRM system, complete and process change request documents, work with accounting to ensure proper billing, collaborate with sales team and project directors to ensure successful transitions to delivery team as well as assist in facilitating project directors with internal team meetings. In addition to these duties I assisted the Global delivery lead as an executive assistant across various tasks for our London and Indian offices as well as helped maintain our consultant biography library.I also grew into duties which included setting up and maintaining re-occurring meetings with consultants on our London team to forecast hours across projects and update our spreadsheets and system for proper reporting to HCL and financial teams. Our team was also in charge of auditing projects for our financial and HCL teams as well as other metric reporting. I also assisted our Senior PMO lead members in setting up, scheduling, and facilitating a regular cadence of PMO meetings.

Served as the Customer Service Intern for a progressive and employee-oriented software organization. Effectively and efficiently planned large-scale employee events that promoted fun, cohesiveness, and a collaborative environment.Employed diverse and advanced technology skills to maintain workflow, update contact information, and design and prepare a wide range of graphics. Built templates and creative designs within Adobe Creative Suite.Delivered exceptional customer service to both internal and external stakeholders, demonstrating consistent and ongoing communication, interpersonal skills, inventiveness, and resourcefulness.Partnered with co-workers to provide the optimal JAMF Software experience for all customers and guests.