Nicole Gramm Email & Phone Number

Verify the information and generate contracts from the correct information givenWork directly with the sales team to create their contractsHelp new hires understand their role and answer questionsTop producer of contracts created for 12 consecutive monthsWork directly with the sales team to verify what they sold

Omaha, Nebraska, United States

Developed documentation for all project processesDetermined the need and created a company-wide SharePoint site to serve as one source of communicationDeveloped new hire documentationReviewed and updated processes to improve workflowTransferred and updated forms into the DRMS system to help create a more efficient way for clients to fill out. Also made a more efficient way for internal members to work on the projectDeveloped email communications for clients to track progress on their projectsCollaborated with the production team to launch testing needs for staffConducted extensive market research on key products to develop a marketing strategy that created a competitive advantage for the company

Parkston South Dakota

Prepared returns for clients Conducted school and municipal auditsUtilized critical thought process to conduct fraud interviews for school and municipal auditsCompleted audit reports for clientsGained professional experience in accounting procedures and processes through internship

Parkston South Dakota

Managed ambiguity in a fast-paced and dynamic environment. Use personal prioritization system to expedite order taking and closing the restaurant.Responsible for financial transactions totaling $400 per five to six-hour shifts.Handled a high volume of customers regularly.Prepped orders and served food.Cleared tables.Processed transactions.Cleaned and sanitized tables and dishes.